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LEHIGH VALLEY HOSPITAL * Patient Accounting
2100 Mack Blvd, Allentown, PA
Professional
Full Time 40 hours, Day Shift, M-F 7:30a-4:00p
Posted 03/07/2023
Req # 56418
Union: N/A
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 20,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it’s like to be part of a health care organization that’s nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Job Summary:
Supports management in leading colleagues that are responsible for Account Receivable Follow-up. Monitors work queues and identifies accounts that underpaid/unpaid or have line item denials for balance resolution. Works collaboratively with management team to improve work flow efficiencies through review of claim denial/underpayment trends through meetings with contracting and the provider representative. Monitors staff performance (e.g. productivity, quality) and meets regularly with colleagues to review results and to identify ways to improve performance in an effort to decrease A/R aging and enhance cash flow.
Supports management in leading colleagues that are responsible for Account Receivable Follow-up. Monitors work queues and identifies accounts that underpaid/unpaid or have line item denials for balance resolution. Works collaboratively with management team to improve work flow efficiencies through review of claim denial/underpayment trends through meetings with contracting and the provider representative. Monitors staff performance (e.g. productivity, quality) and meets regularly with colleagues to review results and to identify ways to improve performance in an effort to decrease A/R aging and enhance cash flow.
Education – Required:
- High School Diploma/GED in Business, finance, or healthcare related curriculum.
Education – Preferred:
- Associate’s Degree In Business, finance, or healthcare related curriculum. or
- Bachelor’s Degree In Business, finance, or healthcare related curriculum.
Experience – Required:
- 3 years Experience in accounts receivable, healthcare, health insurance, or equivalent operations environment and
- 1 year Experience in a lead role (Senior Representative or Team Lead) Experience in accounts receivable, healthcare, health insurance, or equivalent operations environment
Knowledge, Skills, and Abilities – Required:
- Knowledge of hospital/physician revenue and receivable systems and use of a personal computer and related software applications.
- Demonstrates strong leadership, the ability to effectively manage and embrace change, effective decision-making, and delegation of tasks.
- Working knowledge of insurance carrier billing requirements for both government and commercial payers.
Knowledge, Skills, and Abilities – Preferred:
- Knowledge of ICD, CPT, and HCPCS coding.
- Knowledge of Medical Terminology.
Licensure – Preferred:
- AAHAM Certified Revenue Cycle Professional within 1 Year or
- CPC – Certified Professional Coder within 1 Year
Additional Qualifications:
- Required to attend and pass DOE and LVHN Revenue Cycle Training within 6 months from the date of hire.
LVHN hospitals in the Lehigh Valley are the only hospitals in the region to have received Magnet recognition five consecutive times since 2002. This prestigious recognition from the American Nurses Credentialing Center demonstrates our commitment to nursing excellence and quality patient outcomes. LVHN is home to five clinical institutes. Each serve as a hub for innovation, collaboration and education. Our institutes include Lehigh Valley Topper Cancer Institute, Lehigh Valley Heart and Vascular Institute, Lehigh Valley Institute for Surgical Excellence, Lehigh Valley Fleming Neuroscience Institute and Lehigh Valley Orthopedic Institute. LVHN is also home to Lehigh Valley Reilly Children’s Hospital, which is the only children’s hospital in the region. This hospital gives our community access to more than 30 pediatric specialties, Children’s ExpressCARE locations and a dedicated Children’s ER.
We’ve been consistently recognized by U.S. News & World Report as the top hospital in the region and among the best in the state. We’re also Great Place to Work-Certified, which means an overwhelming majority of our colleagues have a positive experience at LVHN.
These designations tell you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.
Influenza vaccination is required at most LVHN facilities for all colleagues with patient contact unless medically contraindicated or due to a bona fide religious belief or practice, and is strongly encouraged for all colleagues. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
