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Lehigh Valley Health Network – Mack Blvd * Patient Accounting
2100 Mack Blvd, Allentown, PA
Clerical & Administrative Support
Full Time 40 hours, Day Shift, M-F; 8:00a-4:30p
Posted 05/22/2023
Req # 56912
Union: N/A
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 20,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it’s like to be part of a health care organization that’s nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Job Summary:
Works collaboratively with department leadership to review and manage open Accounts Receivable, accurately documenting follow-up activities resulting in the resolution of underpayments and denials. Conducts root cause analysis of denials and takes the action necessary to resolve the denial escalating accounts to management that need to be submitted to the provider representative for contracting action. Identifies denial and underpayment trends that require computer system modifications and recommends necessary to implement corrective action. Prepares reports for meetings with provider representative and senior leadership, as required.
Works collaboratively with department leadership to review and manage open Accounts Receivable, accurately documenting follow-up activities resulting in the resolution of underpayments and denials. Conducts root cause analysis of denials and takes the action necessary to resolve the denial escalating accounts to management that need to be submitted to the provider representative for contracting action. Identifies denial and underpayment trends that require computer system modifications and recommends necessary to implement corrective action. Prepares reports for meetings with provider representative and senior leadership, as required.
Education – Required:
- High School Diploma/GED
Education – Preferred:
- Associate’s Degree in Health Care Science, Business or related field.
Experience – Required:
- 2 years of professional or facility billing and/or collections for all major third party payers or work experience in healthcare related field.
Experience – Preferred:
- 1 year Medical Coding Experience.
Knowledge, Skills, and Abilities – Required:
- Excellent follow-up and verification skills.
- Excellent verbal and written communication skills.
- Knowledge of insurance contracts, and regulations.
- Proficient with Microsoft Excel, Word, and PowerPoint applications.
- Strong analytical, mathematical and organizational skills.
- Successful Completion of DOE and Revenue Cycle Education Training within 3 months of hire.
Licensure – Preferred:
- CPAT – Certified Patient Accounting Technician or equivalent
LVHN hospitals in the Lehigh Valley are the only hospitals in the region to have received Magnet recognition five consecutive times since 2002. This prestigious recognition from the American Nurses Credentialing Center demonstrates our commitment to nursing excellence and quality patient outcomes. LVHN is home to five clinical institutes. Each serve as a hub for innovation, collaboration and education. Our institutes include Lehigh Valley Topper Cancer Institute, Lehigh Valley Heart and Vascular Institute, Lehigh Valley Institute for Surgical Excellence, Lehigh Valley Fleming Neuroscience Institute and Lehigh Valley Orthopedic Institute. LVHN is also home to Lehigh Valley Reilly Children’s Hospital, which is the only children’s hospital in the region. This hospital gives our community access to more than 30 pediatric specialties, Children’s ExpressCARE locations and a dedicated Children’s ER.
We’ve been consistently recognized by U.S. News & World Report as the top hospital in the region and among the best in the state. We’re also Great Place to Work-Certified, which means an overwhelming majority of our colleagues have a positive experience at LVHN.
These designations tell you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.
Influenza vaccination is required at most LVHN facilities for all colleagues with patient contact unless medically contraindicated or due to a bona fide religious belief or practice, and is strongly encouraged for all colleagues. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.