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Job Summary:
Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees.
Education – Required:
High School Diploma/GED
Education – Preferred:
Associate’s Degree Health care or related field
Experience – Required:
1 year Customer service or
1 year Healthcare environment such as a hospital and/or physician office
Experience – Preferred:
2 years registration/insurance verification in a health care setting
Knowledge, Skills, and Abilities – Required:
Computer and typing proficiency.
Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
Must successfully pass the required training in two attempts or less.
Knowledge, Skills, and Abilities – Preferred:
Knowledge of medical terminology.
Bi-lingual – Spanish/English.
Licensure – Preferred:
BLS – Basic Life Support
Additional Qualifications:
BLS – Basic Life Support required for employees working at the 17th Street location within 90 days of hire
Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees.
Education – Required:
High School Diploma/GED
Education – Preferred:
Associate’s Degree Health care or related field
Experience – Required:
1 year Customer service or
1 year Healthcare environment such as a hospital and/or physician office
Experience – Preferred:
2 years registration/insurance verification in a health care setting
Knowledge, Skills, and Abilities – Required:
Computer and typing proficiency.
Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
Must successfully pass the required training in two attempts or less.
Knowledge, Skills, and Abilities – Preferred:
Knowledge of medical terminology.
Bi-lingual – Spanish/English.
Licensure – Preferred:
BLS – Basic Life Support
Additional Qualifications:
BLS – Basic Life Support required for employees working at the 17th Street location within 90 days of hire
Job Summary:
Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees.
Education – Required:
- High School Diploma/GED
Education – Preferred:
- Associate’s Degree Health care or related field
Experience – Required:
- 1 year Customer service or
- 1 year Healthcare environment such as a hospital and/or physician office
Experience – Preferred:
- 2 years registration/insurance verification in a health care setting
Knowledge, Skills, and Abilities – Required:
- Computer and typing proficiency.
- Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
- Must successfully pass the required training in two attempts or less.
Knowledge, Skills, and Abilities – Preferred:
- Knowledge of medical terminology.
- Bi-lingual – Spanish/English.
Licensure – Preferred:
- BLS – Basic Life Support
Additional Qualifications:
- BLS – Basic Life Support required for employees working at the 17th Street location within 90 days of hire
Technical requirements
After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.
What to prepare
- Resume
Preferred dress code
Casual (come as you are, but please be presentable)
About Lehigh Valley Health Network
Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.
Our values are our core. They are what we believe. We bring our values to life through our actions, so when you interact with an LVHN colleague you feel confident that our colleagues are committed to giving you the experience you expect and deserve.
LVHN’s Core Values
- Compassion: Be kind.
- Integrity: Do what’s right.
- Collaboration: Be a good partner.
- Excellence: Achieve the best outcomes.
LVHN is honored to be named one of the 2021 Best Workplaces in Health Care and Biopharma by Great Place to Work and Fortune. Great Place to Work, a global people analytics and consulting firm, polled more than 825,000 employees in the health care and biopharma industry to learn exactly what makes certain health care organizations the best places to work. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed – align perfectly with what makes a great workplace.
The designations tell you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.
LVHN serves communities in the Lehigh Valley, Luzerne County, Schuylkill County, Monroe County and Carbon County. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. Whether you’re considering your next career move or your first, you should consider Lehigh Valley Health Network.
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.
