Description
The Telecommunications Mechanic installs, removes, tests, troubleshoots, programs, maintains, and repairs voice and non-voice communications systems including intercom and public address systems, alarm systems, digital switching equipment, miscellaneous telephone, radio, fire alarms, intrusion alarms and compute data circuits, and related apparatus required in central switching office. The Telecommunications Mechanic installs, removes , maintains, modifies, troubleshoots, and repairs voice and/or non-voice communications systems including intercom and public address systems, alarm systems, teletype equipment, and electronic and electromechanical telephone key systems/PBAXs; terminal and communications equipment, including line drivers. This mechanic runs cables, key cables, or house wire to all telephone sets, terminal connectors, plugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Installs, tests, troubleshoots, programs, maintains, and repairs digital switching equipment, attendant consoles, power and relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. This worker analyzes system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors. Employees in this position maintain manual and/or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records, and spare parts inventories.
Provide operational and technical field support to maintain service performance requirements at each Center and associated component facilities or as designated by the COR or designee.
Provide heightened operational and technical field support during NASA-defined mission critical periods. Heightened support could include dedicated support, reduced response times, etc.
Operate and maintain network services in accordance with required Performance Specifications.
Participate in the Communications Program (CP), program, flight, operational readiness reviews, and certification of flight readiness reviews to ascertain whether WAN/LAN services are ready to support missions, programs, flight, and operational users.
Implement new infrastructure components related to infrastructure changes and change requests (CRQs). Perform Remedial Maintenance (RM) and ensure that the maintenance tools, spares, procedures, skills, and response times meet performance metrics.
Operate and maintain, to include installation and removal, the cable plant infrastructure, including UPSs supporting AEGIS Components.
Maintain communications manholes (exclusive of structural maintenance), ducts, handholds, and cable pathways.
Perform corrective and preventative maintenance of IP digital and analog telephone instruments and cable drops.
Provide end-to-end support equipment and services for moves, adds, and changes. These services include instrument placement and relocation, infrastructure management, and other required services to provide telephone-related connectivity within, and external to, the Center such as moving a user’s telephone to a new location, changing a user’s extension, and changing a user’s name in telecommunication systems.
Provide and/or ensure coordination of telephone operator services including placement of international calls, collect calls, conference calls, other operator-assisted calls, and directory assistance.
Basic Qualifications
High School Diploma required.
Must have minimum of 3 years’ experience in a related field.
Solid understanding of key communications tools, such as Microsoft Project, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Pay Range – –
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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