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Leonardo DRS is a leading supplier of integrated products, services and support to military forces, intelligence agencies and prime contractors worldwide. Focused on defense technology, we develop, manufacture and support a broad range of systems for mission critical and military sustainment requirements, as well as homeland security.
Headquartered in Arlington, VA, the Company is a wholly owned subsidiary of Leonardo S.p.A. which employs more than 45,000 people worldwide. We offer a competitive compensation package and a business culture which rewards performance. Leonardo DRS is committed to being an employer of choice of a highly qualified, diverse, effective and productive workforce.
Company Overview
DRS Marlo Coil manufactures robust heat transfer, refrigeration, and air handling equipment for industrial, commercial, utility and marine markets. Our custom engineered heat transfer solutions are used in a variety of configurations to cool, heat, and dehumidify air streams for process and building comfort. We pride ourselves on having equipment on most surface combatant ships and submarines in the U.S. Navy fleet. Additionally, DRS Marlo Coil is positioned for significant growth in the Industrial/Commercial markets.
For more information on Leonardo DRS, please visit www.leonardodrs.com, and for more information on our Commercial/Industrial business, please visit: www.marlocoil.com.
Job Location: High Ridge, MO
Job Responsibilities
- Provide new and current customers with product information including pricing, delivery, inventory stocking, and/or back order availability
- Maintain current customer information including sales contracts, inventory requirements, contract terms, and other pertinent account details
- Under general guidelines, exercise independent judgment and responsibility for the profitability of resale orders
- Identify and escalate problem accounts to Manager
- Elevate customer request for deviations to standard operating procedures
- Assist in the preparation of written responses to price quotes and proposals
- Handle all customer calls on timely basis
- Capture information regarding the number of customer contacts, orders, proposals and dollars sold, and prepares monthly written reports and quarterly reviews
- Support, communicate, reinforce and defend the mission, values and culture of the organization
- Special projects as assigned by manager
- Support and/or participate in the organization’s Continuous Improvement program
- Perform other related duties as assigned by management
Qualifications
- Associate’s degree or equivalent combination of education and experience
- 2+ years in a sales or support role
- Multi-tasking capability
- Team player, strong interpersonal skills and verbal and written communication skills
- Solid analytical skills
- Solid problem solving abilities
- Solid customer service skills
- Proficiency in Microsoft Office products
COVID-19 continues to significantly impact our employees, families, and communities. With employee health and safety as our top priority, Leonardo DRS is taking action to address the risk and uncertainty COVID variants pose in the workplace. We require all newly hired employees in the United States to be fully vaccinated, unless a medical or religious accommodation is formally approved by Leonardo DRS prior to commencing employment.
Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
