Levy at Huntington Convention Center Hiring for Director of Banquets Job at Cleveland, OH Full Time

Director of Banquets- Huntington Convention Center

Located in the heart of Downtown Cleveland, the Huntington Convention Center offers 225,000 sq. ft. of contiguous exhibit space, and more than 140,000 sq. ft. of meeting and event space.

Job Summary

As a Director of Banquets, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory.

Detailed Responsibilities

• Ensures all catering services exceed guest expectations
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
• Develops location-specific food and wine knowledge
• Initiates contact with clients to secure their food and beverage selections in advance of event dates
• Holds team accountable to steps of service to deliver great guest service
• Ensures that team members consistently deliver Heartfelt Hospitality to every guest, every time
• Ensures show quality standards are maintained at all times
• Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
• Regularly obtains feedback from clients and guests to improve operations
• Supports and communicates Company initiatives
• Respond and assist in any departmental guest service issues
• Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
• Achieves daily sales and assigned cost goals
• Achieves assigned budget goals
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Completes required department reports and complies information at month-end closing
• Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
• Ensures the continual process of revenue development
• Promotes the sale of profitable Levy services
• Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
• Ensures the complete billing for client services and receipt of payments in accordance with Levy standards
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Interviews, hires, trains and develops team members according to Levy guidelines
• Displays a positive attitude towards team members
• Other duties and responsibilities, as needed

Skills and Experience

• 5+ years of experience in a food and beverage operational position
• Bachelor’s degree in hospitality management is preferred
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Diversity of thought and inclusion for all is what drives our success – we invite you to start your journey with us today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Job Type: Full-time

Pay: From $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location