LIBRARY SUPPORT STAFF (PART-TIME) Full Time

OPEN OPPORTUNITY: PART-TIME RECRUITMENT

HOURLY RATE: $19.54 – $20.49

FLSA STATUS: Non- Exempt  

• Performs basic public desk functions at library service desks and mobile points of service.
• Checks library materials in and out utilizing computerized systems; empties book drops; shelves materials.
• Provides routine clerical and technical support to ensure the timely delivery of information and materials to library patrons.
• Provides basic reference and reader’s advisory assistance to the public.
• Assists patrons with the location and use of library resources and equipment.
• Explains library circulation policies and procedures to patrons and maintains accurate patron account information.
• Calculates and collects fines and other charges for overdue, lost, or damaged books; records and balances daily receipts.
• Troubleshoots basic hardware and software issues, including print management, microform, and photocopy machines.
• Issues and updates library cards.
• Renews materials and places holds on requested items.
• Trains patrons in the use of library catalog and available online resources.
• May assist with and perform library branch opening and closing duties.
• May assist with preparation and delivery of library programs and instruction.

• Must be willing to work evenings and weekends. 
• Must possess the physical characteristics to perform the critical and important duties of the job, including walking, reaching above head, bending to floor level, standing continuously without a break for two-hour periods, and lifting and carrying up to 30 pounds.

• General municipal library services, organization, and functions;
• Basic public desk etiquette and customer services skills, as well as methods of providing information in a variety of situations with a diverse customer population;
• Basic business arithmetic;
• Basic office practices and procedure; 
• Standard office equipment, including the use of computers and automation software; and
• Basic business English.

• Performing paraprofessional search and retrieval work using a variety of technologies;
• Making accurate arithmetic computations to determine library overdue fees, cash balances, and related tasks;
• Answering questions and determining when to refer complex queries to full-time staff;
• Following oral and written directions while using sound judgment within established guidelines;
• Establishing and maintaining effective working relationships within a team environment;
• Dealing tactfully and effectively with a variety of individuals, including patrons, library staff, and the general public;
• Operating standard office equipment, including a typewriter, photocopier, fax, word processor, and/or other computer equipment; and
• Keyboarding, word processing, or entering data at a speed and accuracy level necessary for successful job performance.

• Mobility – Occasional sitting, walking, bending, squatting, climbing stairs, kneeling, crawling, and twisting;
• Lifting – Occasional lifting and carrying of 25 pounds or less;
• Vision – Ability to read fine and normal type size and detect color; ability to read and see visual display terminals; ability to read and produce printed material and information displayed on a visual display terminal;
• Hearing/Talking – Ability to detect specific noises, proper equipment operation; ability to understand what people are saying in normal conversation, over the telephone, and frequently over noise;
• Dexterity – Occasional typing, picking, pinching with either hand, simple and power grasping with either hand, pushing and pulling with either hand, reaching; fine manipulation with either hand; and repetitive use of hands;
• Special Requirements – Must be able to work occasional evening, nights, and weekends; and occasional driving;
• Emotional/Psychological – Must be able to concentrate, make decisions, work with the public, exercise sound judgment, handle stressful situations, and work alone;
• Environmental Conditions – Occasional to frequent exposure to noise, occasional to moderate risk of exposure to hazardous materials (e.g., dirt, dust, gas, smoke, fumes, and poor ventilation), indoor cold/heat; and
• Working Conditions – Must be able to work in an office environment, primarily quiet.

• After on-line submittal, immediate notification will appear on your screen indicating your application has been received.  Please print this notice as proof of filing.
• Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant’s responsibility to ensure a correct email address is provided and that correspondence is being received.
• NeoGov.com:  You will receive correspondence via the e-mail address you placed on your application.  Some e-mail accounts have been known to place these e-mails in the spam/junk file.  Please check your e-mail folders or accept e-mails ending with neogov.com.