LivaNova Hiring For Key Account Manager, Epilepsy (seattle, Wa) at Seattle, WA, United States Full Time

Job Description

Join us today and make a difference in people’s lives!

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol xe2x80x9c LIVN .xe2x80x9d LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

LivaNova Neuromodulation:
As pioneers of the VNS (Vagus Nerve Stimulation) Therapyxc2xae system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant. People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood. VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures.

RESPONSIBILITY AND AUTHORITY
The Key Account Manager, (KAM) is responsible for a Key Account Territory. This rolexe2x80x99s primary objectives are, but not limited to: cultivate therapy advocates and a pipeline of believers at designated Key Account CECxe2x80x99s, develop account plans and coordinate with Key Account team (MSL and CE) to advance the standard of DRE care and the value of VNS Therapy, clearly define account objectives and opportunities, collaborate with Territory Managers to support referral patterns and patient flow of care, ensure strong, coordinated execution of fundamentals (e.g., calls, reach, dialogues) at accounts, secure orders and oversee account management and coordinate LivaNova resources to meet account priorities. The Key Account Manager reports to the Regional Manager.

PRIMARY ACTIVITIES

• Achieve or exceed sales objectives and be accountable for daily management of Key Account territory.
• Engage onsite with epileptologists, neurologists, and neuroscientists with latest therapy information, clinical studies, etc. leading to patient identifications.
• Uncover barriers to VNS Therapy adoption and develop actions and plans to address and overcome the barriers, as appropriate.
• Build and maintain productive professional relationships with customers.
• Build value proposition with surgeons to create surgical capacity appropriate for patient demand.
• Create, maintain, and execute cross-functional physician targeting plans to achieve quarterly goals and long-term strategy.
• Educate referring physicians in Key Account CECxe2x80x99s about current DRE treatment gaps, quality measures, and available LIVN resources
• Educate and train fellows / residents on DRE treatments and VNS therapy
• Secondary resource to provide onsite post-implant education of VNS Therapy and product support and education to staff, patients, and families unless otherwise determined by account strategy.
• Regularly educate and update physicians/clinicians and clinic follow-up staff on new product releases of device systems and features, including both hardware and software modifications.
• Demonstrate in-depth product and therapy knowledge.
• Demonstrate a clinical aptitude to appropriately challenge providers and change prescriber treatment selection.
• Receive technical inquiries and provide solutions to questions or problems
• Provide surgical case coverage, follow-up support and troubleshooting of VNS Therapy in Key Account CECxe2x80x99s.
• Secondary resource to provide on-site technical support, as requested by physicians, during dosing appointments unless otherwise determined by account strategy. .
• Obtain PIQ and/or PAF from patients, caregivers and physicians.
• Work with buying managers to negotiate pricing and deals, manage inventory and secure orders.
• Work with buying managers to manage inventory and secure orders
• Regularly monitor account performance, identify issues, and mitigate risks proactively.
• Participate in professional outreach programs (e.g., neurology conferences), as directed.
• Support DRE education programs.
• Lead weekly territory team meetings to review progress towards quarterly goals and long-term strategy.
• Coordinate with case management for patient education and account interactions needed to support patients as they navigate their path to VNS Therapy.
• Collaborate with MSL and CE to establish and execute physician and account strategies.
• Maintain physician and account information within LivaNova CRM tool.
• Complete administrative requirements on time and accurately.
• Maintain company standards involving ethical and moral character while professionally representing the company.
• Perform other duties as may be required by management.

LOCATION & TRAVEL REQUIREMENTS

• Key Account Manager must live within 90-minute radius of the Key Account Territory geographic area.
• This position may require extensive business travel of 40% or more of the time.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• BS/BA Degree preferably in life sciences, nursing, allied health, or business.
• Minimum of four (4) years successful medical device or pharmaceutical selling experience.
• Self-starter and independent thinker, with the aptitude to work autonomously
• Exceptional written and verbal communication skills, with customers and patients at all levels
• Intellectual capacity to interpret trends and data, translating the information into actions and improvements
• Strong work ethic, with a resilient results orientation
• Training experience in related field
• Demonstrated aptitude and success in fostering solid, value-based physician relationships, and a capacity for interacting with patients in a clinical environment
• Solid process orientation, demonstrated resource management / allocation experience, and the ability to perform multiple tasks simultaneously
• Robust interpersonal skills, with evidence of teamwork and collaboration
• Strategic thinking and appropriate risk allocation
• Leadership skills

CAPABILITIES/EXPERIENCE

• 5-10+ years’ experience managing relationships with large hospitals
• Comfort and presence with non-clinical administrators and executives
• Ability to engage in clinical conversations with physicians and surgeons
• Familiarity with epilepsy (including DRE patients) and latest research
• Ability to prioritize and coordinate stakeholder engagement across team capabilities (MSLs, TMs (if appropriate), CE , LIVN HQ)

Employee benefits include:

• Health benefits xe2x80x93 Medical, Dental, Vision
• Personal and Vacation Time
• Retirement & Savings Plan (401K)
• Employee Stock Purchase Plan
• Training & Education Assistance
• Bonus Referral Program
• Service Awards
• Employee Recognition Program
• Flexible Work Schedules

Our commitment to Diversity & Inclusion:
LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.
Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidatexe2x80x99s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Background Checks at LivaNova:
Upon successful completion of the hiring process an offer may be extended. Please note, LivaNova reserves the right to conduct background investigations and/or reference checks on all its potential employees, where permitted by local legislation. This offer therefore, is contingent upon a clearance of such a background investigation and/or reference check, and can be rescinded, where permitted by local legislation, based upon data received in the background check and/or refusal to cooperate with or any attempt to affect the results of this check.
Notice to third party agencies:
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.