LMK Recruiting Solutions Hiring for Logistics Coordinator at King of Prussia, PA Full Time

Our Client is looking for a highly organized, customer-focused Logistics Coordinator/Lead to oversee all aspects of orders for our Managed Service Clients and join our dynamic team.

Are you a systems-savvy order manager who thrives on getting things done? Do you love ensuring smooth operations for customers? Join our fast-paced and energetic team where each day brings new challenges and opportunities to excel while making an impact!

Key Responsibilities:

Order Processing:

• Oversee all managed service client order processing, ensuring every customer order is hitting deadlines from receipt to delivery
• Coordinate with our warehouse, Tech Zone and shipping teams to ensure seamless operations and timing throughout the process

Process Improvement:

• Navigate customer CRMs to streamline the order process from manual order entry to standardization and systems automation
• Work with our development team to determine how to get order information from clients in a standardized format that we can upload or integrate directly with our order management system
• Collaborate with your teammates to brainstorm and implement process improvements that keep us ahead of the curve
• Stay curious and proactive, always looking for ways to make things better

Customer Communication:

• Be the friendly face (or voice) our customers trust, providing updates and resolving issues with charm and efficiency
• Keep customers in the loop with prompt, clear, and friendly communication

Inventory Management:

• Keep our inventory in tip-top shape, making sure we have what we need for our customers when we need it
• Conduct regular audits, ensuring accuracy and order

Logistics Coordination:

• Work closely with customers, purchasing and sales teams to ensure timely and flawless deliveries
• Track shipments and tackle any hiccups along the way

Data Analysis and Reporting:

• Dive into data to spot trends, inefficiencies, and opportunities for improvement
• Present your findings in engaging and insightful reports that drive our success

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• A collaborative and supportive work environment
• The chance to work with a diverse range of clients and industries

Our Core Values:

• Do What You Say: Accountability and reliability are key to our success
• Continuous Improvement: We foster innovation through asking the right questions and learning from diverse perspectives
• Mutual Success: Long-term partnerships are our goal
• Do the Right Thing: We maintain honesty and integrity in all that we do, and we own our mistakes
• Appropriate Sense of Urgency: Fast-paced and timely delivery is essential for meeting our customers’ needs
• No Assumptions: We ask questions and dig deep until we fully understand the situation

Requirements

• Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Experience: Minimum of 2 years of experience in order fulfillment, customer service, or a similar role
• Skills:
• Exceptional organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in order management and inventory software, as well as Google Apps (Gmail, Google Sheets and Google Docs) and Microsoft Office Suite (Word, Excel, PowerPoint)
• Analytical mindset with strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to be physically in our King of Prussia, PA facility 5 days a week – Monday – Friday – 8AM – 5PM

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