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The Caribbean-inspired Loews Sapphire Falls Resort transports guests to paradise where blue waterfalls cascade across lush grounds and the invitation to cool relaxation is everywhere. Reminiscent of a leisurely estate in the heart of the tropics, the calming sounds of steel drums call guests to take in the scenic water views and indulge in Caribbean flavors while they ease into ‘island time’ and let go.
Job Specific
- Stocks and maintains supplies in all service areas
- Inspects and prepares all service ware prior to use
- Clears soiled plates, service ware etc. from service areas and tables to dish wash area, sorts appropriately
- Cleans and pre-sets tables with all service ware
- Greets guests and assists Server with delivery of water and beverages
- Removes unneeded place settings from occupied tables
- Carries trays of food from kitchen to table
- May assist Server in presentation of meals for large parties and during periods of heavy volume
- Maintains cleanliness and sanitary condition of dining room and service areas
- Assists in completion of post meal clean up and side work duties
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- High School diploma or equivalent
- Ability to walk, stand stoop, bend, lift and carry trays weighing 35+ pounds repetitively during entire shift
- Excellent guest service skills
- Ability to work flexible schedule to include weekends and holidays