Job Discription
– Neurosurgery Clinic (Full-Time, Day Shift) –
Our mission is to participate in Jesus Christ’s ministry, bringing health, healing, and wholeness to humanity by: Creating a supportive faculty practice framework that allows Loma Linda University School of Medicine physicians and surgeons to educate, conduct research, and deliver quality health care with optimum efficiency, deploying a motivated and competent workforce trained in customer service and whole person care principles and providing safe, seamless and satisfying health care encounters for patients while upholding the highest standards of fiscal integrity and clinical ethics. Our core values are compassion, integrity, humility, excellence, justice, teamwork and wholeness.
The Supervisor-Surgery Scheduling supervises the surgery scheduling team that performs the scheduling of all surgical patients and the maintenance of the physicians’ surgery schedules. Interviews, trains, and assesses the performance of the team. Ensure the team meets all quality standards. Initiates corrective action or process improvements if needed. Performs other duties as needed.
High School Diploma or GED required. Graduate of a Medical Assistant (MA) program preferred. Minimum five years experience in the healthcare field required. Minimum one year of supervisory experience preferred.
Knowledge of EMR system. Working knowledge of surgery scheduler processes for multiple outpatient clinics. Knowledge and ability to monitor block scheduling. Knowledge of ICD and CPT codes and medical terminology. Able to: read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment. Relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Communicate effectively in English in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.Medical Assistant (MA) certification preferred. Basic Life Support (BLS) certification from the American Heart Association (AHA) preferred.
Loma Linda University and Health System is an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Talent Acquisition at 909-651-4001 or 909-558-4006 (TTY).
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