Location: Louisiana Emerging Technologies Center
All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Job Posting Title:
Enrollment Coordinator (Full Time)
Professional / Unclassified
LSUAM Online – Online Student Recruitment – Team Lead 1 (Niki Brandi (00054242))
Louisiana Emerging Technologies Center
Candidates located in or near the Baton Rouge surrounding areas will report to campus 50%. Candidates outside the Baton Rouge area and within Louisiana may be required to report to campus 20%. Qualified out of state candidates may be considered for fully remote, however in state is preferred.
The Enrollment Coordinator reports to the Online Coordinator Team Manager. This position is critical in the recruitment process for prospective online students, serving as the first point-of-contact for learners interested in fully online degree programs. The Enrollment Coordinator must possess a naturally enthusiastic and positive attitude, great communication skills, strong computer skills, the ability to multitask in a fast paced, contact center type environment, work effectively in team environment and independently, and accept and provide effective feedback to ensure all prospective students receive world class customer service.
Works in fast paced, contact center type environment as the first point-of-contact for prospective students, accepting inbound calls promptly and making outbound calls in a professional and courteous manner. Asks questions and actively listen to prospective students to ensure world class customer service. 40%
Warm transfer and/or schedule appointments electronically with Enrollment Concierge team, collect and input accurate and detailed information into CRM to avoid errors and ensure positive customer relations, utilize all required systems and software, ensure proper database management. 20%
Maintains daily/weekly performance expectations provided by leadership in order to meet weekly/monthly benchmarks and overall individual and team goals. 20%
Demonstrates strong telephone and email communication and etiquette. Maintains composure during moments of stress and maintains a helpful disposition at all times. Communicates barriers and needs to manager to ensure proper support, resources, and training is provided. 10%
Participates in continual professional development, working to ensure high levels of customer service excellence. 5%
Other duties as assigned. 5%
Some experience in recruitment, sales, support, customer service or related field.
Special or Physical Qualifications:
Work nights/weekends especially during peak seasons. Per University Policy Statement 18 this position is deemed essential to campus operations and may be required to report to or remain on campus during times of emergency or closure.
Additional Job Description:
Please provide cover letter, resume and (3) professional references including name, title, phone number and e-mail address.
A copy of your transcript(s) may be attached to your application. However, official transcripts are required prior to hire.
Attach ALL required documents under the “Resume/CV” section of your application.
July 1, 2021
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check –An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits – LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Essential Position (Y/N):
LSU is an Equal Opportunity Employer:
LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU’s Diversity Statement and Roadmap. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management ((see application details)).
HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at (see application details) or emailed (see application details)
Posted on :
Description Bachelor’s Degree from accredited university 3+ years of human resources generalist experience Experience supporting hourly employee client groups Experience...Apply For This Job
Description Job Title: Technical Assistant, Remote positionJOB SUMMARY:The primary purpose/focus of this position is to provide direct office support to...Apply For This Job
Senior Manager, Human Resources Mid-size, high volume, fast pace manufacturer located near Evanston, IL. The Senior Manager, Human Resources leads...Apply For This Job
Description New hires who show proof of their Covid-19 vaccination earn a $100 bonus their first day. Shifts: Morning, DayLocation:BethpageHourly...Apply For This Job
Job Summary: Our established virtual dental billing agency has an immediate need for an experienced Human Resources Manager. The ideal...Apply For This Job
Description There s a reason Insperity was ranked in the top 3% on WorkplaceDynamics National Top Workplaces list and named...Apply For This Job