LSG Sky Chefs Hiring for Manager of Food Operations Job at Jamaica, NY Full Time

We are an Airline Catering Operations looking for a professional Operations Manager to coordinate and oversee our organization’s Cold Food Operations. The operations manager role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety
• Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations

• Ensure on-time and accurate production in the preparation of food/equipment and catering of flights

• Help the organization’s processes remain legally compliant

• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Investigate customer quality issues, develop and implement corrective actions

• Maintain an ongoing, positive and pro-active relationship with all internal and external customers

• Manage budgets and forecasts
• Ensure that the area of responsibility is properly organized, staffed and directed

• Perform quality controls and monitor production KPIs
• Guide, Train, Motivate and supervise staff
• Ensure par levels of customer inventory and customer specific goods

• Find ways to increase quality of customer service
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
• Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety

Skills

• Proven work experience as operations manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Experience in using and managing Variable Production Systems and schedules

• Familiarity with business and financial principles
• Strong presentation, communication, training and interpersonal skills

• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field or equivalent work experience required
• Excellent analytical and conceptual skills
• Prior experience working for Airline Catering Industry a plus
• Be flexible to work any shift
• Work well under pressure

• Spanish speaking a plus but not necessary

Job Type: Full-time

Pay: $88,000.00 – $92,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location