Do you even LugLess?
You may have seen us on SharkTank? If you travel, you’ll soon know about LugLess because we’re setting out to change the way everyone travels. To us, it just doesn’t make any sense to drag your luggage to and from the airport and then pay the airlines to transport it. So we figured out an easier and less expensive way to send luggage – from your front door directly to your hotel for about $25.
Customer Support Analyst
We’re looking for a bright personality to join our small Support Team and help with email, chat, phone and social media support. While some of our user inquiries can be closed with a quick answer, others are trickier with fun chances to surprise and delight the user. This role is perfect for someone with an entrepreneurial spirit who loves travel, enjoys helping people, and has strong written and oral communication skills. This will be an incredible opportunity to gain exposure to all aspects of our business. In this role you’ll be helping our team overcome challenges as we work to improve the way people travel.
Qualifications
LugLess is looking for a helpful person with great communication skills who works well independently and has a strong interest in marketing, customer support, and business development and logistics.
Location
Our downtown Boston office is a short walk from Park Street, North and South stations but we’re 100% remote and can hire in the following states: Alabama, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Maine, Maryland, Massachusetts, Missouri, Montana, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Oregon, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia.
If LugLess sounds like a great place to start your career, or to take the next step in your career, tell us why we should hire you! Send us your resume and a brief cover letter. If we think you’ll be a good fit, we’ll set up a phone interview.
Job Type: Full-time
Pay: $40,000.00 – $50,000.00 per year
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Work Location: Remote
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