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Salary Min :
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About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The role manages progress reporting, team metrics, performance indicators, financial results and forecasts for the Get On Net Customer Optimization team. Reporting and progress metrics entail activity across Sales to Customer Activations and Disconnect processing. Will meet/present to Executive level management including BU Presidents and SLT to represent the team’s performance, financial, and unit results and forecasts. Position will also work cross-functionally with other operational and support groups including AMO, Sales, A/E, Planning, Product, Service Delivery, Finance, and BPI. Setting goals and objectives for team members for achievement of operational results. This is a specialized role requiring deep understanding of metrics and analytics with a background in forecasting and trend analysis. Role will also act as Chief of Staff for the Customer Optimization VP and team.
The Main Responsibilities
Performance Analysis and Forecasting including key metric dashboards
- Financial Reporting and Forecasting for completed disconnects
- Financial Reporting and Forecasting for parallel services
- Financial Reporting and Forecasting for re-rate impacts and follow on activity
- Financial Reporting of associated costs (e.g. capacity augment) and waived fees (e.g. building extensions, porting)
- Cause/Effect Analysis for Program Incentives and SPIFFS to drive increased performance
- Opportunity Analysis and Decomp
- Technical writing and communications liaison
What We Look For in a Candidate
Section Title: QualificationsQualifications
8 – 10 years related experience and 3+ years experience at manager level.
BS or BA college degree or equivalent.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 309996
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
100440
Salary Max :
223680
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Salary Range
Salary Min :
100440
Salary Max :
223680
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.