LUNDGREN Subaru of Bennington Hiring for Service Advisor Job at Bennington, VT Full Time

BUSY SHOP, GROWING DEPARTMENT!

Lundgren Subaru of Bennington looking for an experienced Service Advisor. We are a family owned and operated dealership. We are in need of a TOP PRODUCER. We offer a competitive pay plan that will reward top performers in both sales and CSE/CSI. Grow with a group that is focused on a positive work environment, and exceptional customer service. No crazy work schedules, pleasant work space, excellent team to work with!

RESPONSIBILITIES:

· Greeting customers promptly

· Obtaining customer and vehicle information

· Clearly ing all vehicle symptoms as described by the customer

· Determining and recommending needed maintenance base on age, mileage/vehicle history

· Prepare a complete and accurate estimate of cost for labor and parts

· Establish follow up time and set expectations

· Monitor the progress of each vehicle throughout the day, and updating customers frequently

· Verifying that the final invoice reconciles with the work performed on the repair order

· Explaining all completed work, charges, recommendations to customers on active delivery

REQUIREMENTS:

· Ability to work in a fast-paced, high-energy environment

· 2+ years’ experience preferred

· Experience with CDK/ADP is a plus

· Positive attitude and team mentality

· Extremely resilient and maintains composure when interacting with customers

· Exceptional customer service skills is a MUST

· Ability to communicate complex technical concepts to customers

· Valid driver’s license/Clean background check

Must be CSE/CSI focused!!!!‘
‘
Benefit Conditions:

• Waiting period may apply

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Management:

• Service Manager

Typical end time:

• 5PM

Typical start time:

• 7AM

Work Remotely

• No

Job Type: Full-time

Pay: $55,000.00 – $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)

License/Certification:

• Driver’s License (Required)

Work Location: One location