Macy’s Hiring for Transportation Specialist at Miami-Fort Lauderdale Area Full Time

Specialist, Outbound Transportation

Miami, FL, United States

Full time Schedule

$43,700-$72,900 Annually*

* based on job, location, and schedule

About

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.

Macy’s gives our customers the ability to choose their shopping experience – in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation.

Job Overview

The Specialist of Outbound Transportation is responsible for store delivery transportation and furniture and bedding home delivery from one of Macy’s store delivery centers (SDC). This role may also have responsibility for any delivery hub operations supporting the store delivery center (SDC). The Transportation Specialist will collaborate with SDC operations and our dedicated or third-party carriers to optimize our outbound deliveries for speed, cost, and service. The Transportation Specialist reports directly to the Transportation Manager, Outbound Transportation. This role is based out of our Miami, Florida Distribution facility.

Essential Functions:

• Coordinate store/furniture delivery transportation for one of Macy’s Delivery DC’s and any associated delivery hubs in the service area
• Analyzes delivery schedules, consolidates routes, and makes driver adjustments to maximize cubic space and control cost
• Utilizes Macy’s Transportation systems to create and maintain all routings and appointment
• Plans and optimizes daily and weekly routing plans with carriers, and deploys drivers to other jobs and assignments to enhance utilization
• Communicates transportation plans and policies to store operations and handles questions and concerns
• Monitor all customer furniture satisfaction delivery scores work with carriers and Customer Care to understand concerns, and action plan for improvement
• Mange all equipment repair requests, working with onsite 3PL service provider to ensure repairs are performed in timely manner.
• Use reporting tools provided by provider to audit repair trends and make recommendations on equipment needs and maintenance to ensure DOT compliance and safety
• Leverages data and analytics to identify opportunities for cost and performance improvement
• Manages the performance of dedicated and third-party delivery providers through key performance indicators
• In the absence of the Transportation Managers assume all manager responsibilities
• Audit all carrier invoices, resolve any billing issues with the carrier and submit for payment.
• Create, maintain, and distribute all Documentation needed for carrier deliveries

Competencies:

• We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply.
• 3 to 10 years experience in Supply chain, operations, transportation, etc.
• Working understanding of transportation management tools (Blue Yonder, etc.).
• Effective cross functional collaboration approach.
• Analytics and data driven decision making.
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Ability to effectively plan and execute strategies.
• Ability to solve problems as well as recognize issues and deal with them directly.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Physical Requirements:

• Position requires prolonged periods of standing/walking around facility or department.
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• May involve reaching, crouching, kneeling, stooping and color vision.
• Frequently lift/move up to 25lbs.

Travel Requirements/Travel Frequency:

Travel Required15%

This position may be eligible for performance-based incentives/bonuses in addition to the attached Benefits. Eligibility requirements may apply based on location, job level, classification, and length of employment. Visit https://bit.ly/3Sy3fOs to see details on benefits.

Disclaimer: Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.