Other Job Requirements
Responsibilities
High School diploma or equivalent.
1+ years’ experience in a Customer Service environment.
HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation.
Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.
Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.
Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point.
Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.
Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.
General Job Information
Title
ID Card Specialist (Personnel Assistant II), NAVY ICA
Grade
WDN_ICA_PAII
Work Experience – Required
Customer Service
Work Experience – Preferred
Education – Required
GED, High School
Education – Preferred
License and Certifications – Required
License and Certifications – Preferred
This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
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