Maine Eye Center Hiring for Medical Administrative Assistant Job at Portland, ME Full Time

The Medical Administrative Assistant provides excellent customer service to patients while providing administrative support to physicians. Gathering medical information and exercising judgment, taking initiative, and demonstrating appropriate decision making are responsibilities of the Medical Administrative Assistant. This position will communicate professionally with internal and external contact and patients by establishing and maintaining effective working relationships with patients, employees, and the public. The Medical Administrative Assistant will operate a computer, photocopier, and fax machine. This position will exercise judgment, initiative, and problem-solving skills and have knowledge of organizational policies and procedures.

This position generally works normal business hours Monday through Friday, 8am-4:30pm. Flexibility in schedule is needed from time to time in order to meet business goals and provide exceptional patient service.

Responsibilities

• Communicating professionally with internal and external contacts and patients
• Providing attention to detail and accuracy in a fast-paced, multi-tasking environment
• Operating a computer, photocopier, and fax machine
• Greeting patients and answering phones in a pleasant and professional manner
• Prioritizing work and handling heavy work volume
• Communicating professionally with internal and external contacts and patients
• Providing attention to detail and accuracy in a fast-paced, multi-tasking environment
• Operating a computer, photocopier, and fax machine
• Greeting patients and answering phones in a pleasant and professional manner
• Prioritizing work and handling heavy work volume
• Providing administrative support to physicians
• Managing patient care schedules and following the template to ensure proper clinic flow
• Answering calls from internal and external sources
• Sending patient letters as needed, i.e., missed or rescheduled appointments
• Collaborating with other administrative assistants and departments
• Providing a friendly and welcoming atmosphere for patients and their families
• Maintaining strict confidentiality for physicians’ schedules
• Participating in professional development activities
• Other duties as assigned by supervisor

Experience
Intermediate skill level with MS Office is required.

Education

High school diploma or equivalent is required.

Job Type: Full-time

Pay: From $24.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All patients and staff must be screened before entering the building. All individuals must wear a mask and socially distance

Work Location: One location