Mapbox is building a live location platform. Our maps represent the ever-evolving world, accessing, aggregating, and adapting anonymous data from millions of sensors and phones in real-time. Mapbox has the exciting opportunity to power devices and products across the next frontier in location-based data. Whether you’re watching the delivery of your grocery order on Instacart, tracking your personal best mile on Strava, sending snaps on Snapchat, monitoring your gas budget on Metromile, or checking today’s forecast on The Weather Channel, Mapbox is the location and maps within those apps. We’re changing how people move by live-mapping the world.
What We Do
The IT team has the twin responsibilities of making the technology that every Mapboxer uses as effective and frictionless as possible while also optimizing the performance of our corporate technology stack. We do that by promoting secure, repeatable processes, supporting data wherever it lives, and delivering self-service solutions whenever possible.
Everyone at Mapbox is a customer, a stakeholder, and a partner, often all at the same time. IT has a diverse range of functions, including incident response, laptop support, office networking, audio/visual administration, SaaS application integration, new hire orientation, and end-user training.
What You’ll Do
Mapbox is a global organization with offices in North America, Europe, and Asia, and our IT team provides excellent support and services for our offices worldwide. You will join the local IT team to support a high-growth employee base in the region, as well as help maintain a follow-the-sun support model with your IT colleagues in other offices and develop solutions that contribute to the high velocity of Mapbox as a whole. Reporting to the IT Operations Manager, your primary responsibilities lie in the areas of IT and Security Operations, helping ensure the optimal health of systems and services—both on premises and in the cloud—while also assisting our employees with maintaining consistent, effective processes that optimize for usability and security.
In this role, you can expect to:
What We Believe are Important Traits for This Role
What We Value
In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
Mapbox is an EEO Employer – Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity
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