Massachusetts Medical Society Hiring For PHS Clinical Coordinator at Waltham, MA  Full Time

Tracking Code

6126

Job Description

Physician Health Services, Inc. (PHS), is a nonprofit corporation that was founded by the Massachusetts Medical Society to address issues of physician health. PHS is a confidential resource for physicians and medical students who may benefit from help addressing stress, burnout, work-life balance issues, and a variety of physical and behavioral health concerns that sometimes arise in today’s hectic health care environment. These include substance use difficulties, cognitive issues, psychiatric problems, the stress of medicolegal situations, and interpersonal challenges at work or at home. PHS provides resources to those who seek our services, and is designed to provide assessments and also monitor those in need for the recovery of substance use disorders, behavioral health concerns, occupational problems, or mental or physical illness.

We are currently seeking a PHS Clinical Coordinator to work in our Waltham, MA office.

In close collaboration with PHS physician directors, the Clinical Coordinator manages a caseload of PHS monitoring clients to promote and maintain the health and professional viability of the client while supporting the safety of patients. Clients are physicians and medical students with significant health-related issues such as substance use disorders, behavioral or mental health issues, occupational stress, burnout, and problematic workplace behavior. The Clinical Coordinator works closely with the Medical Director, PHS physicians, clinical coordinators, General Counsel, and the management team, in conjunction with each client’s treating clinician(s) and leaders in his/her institution, to implement and assist with managing formal monitoring contracts and agreements. She or he meets with assigned monitoring clients on a monthly basis, and interfaces, as needed, with various stakeholders invested in the well-being of the client. She or he works with the PHS team and other stakeholders to help direct the client to the necessary evaluative and therapeutic resources when necessary. The Clinical Coordinator will participate in managing referral calls and assisting with intakes and assessments, while also serving as a liaison and assist with communication between PHS, external evaluation and treatment programs and with workplace and/or school monitors.

Responsibilities:

1. Participates in intakes and assessments of physician and medical student clients.
2. Participates in PHS team case discussions to consider and decide upon resources, further evaluation, and monitoring recommendations for clients.
3. Reviews internal and/or external client evaluations, and explains the monitoring program to the client and other designated individuals (clinicians, chief of service, and peer monitor).
4. Performs ongoing consultation, liaison and informational activities with relevant external health care professionals, attorneys, medical leaders, regulatory bodies and client monitors working with PHS monitoring and pre-monitoring clients. Maintains appropriate signed consents to facilitate communication and communicates with each individual in a fashion that conforms to the specifics of the authorized consent.
5. Meets monthly with assigned clients, confirms client is maintaining compliance with contract/agreement provisions, providing as needed problem-solving, support and intervention when client status changes or deteriorates. Meetings with PHS clients will take place virtually, in Waltham and may include 1-2 days per month at additional satellite sites, depending on the needs of the PHS program and clients.
6. Gains and maintains a full understanding of the PHS Substance Use Disorder, Behavioral Health, and Occupational Health monitoring programs, including the use of the client database and a variety of biomarker testing paradigms and protocols. In conjunction with others on the PHS team, responds quickly and appropriately to positive tests, late tests, missed tests and other indications of compliance with monitoring agreement.
7. Provides appropriate support, education and referrals to family members of PHS participants.
8. Attends regular PHS team meetings, Clinical Advisory Committee meetings and other PHS sponsored meetings and events.
9. Participates in conference calls with the PHS professional staff, General Counsel, and other staff members as necessary. Communicates proactively about case information regarding active clients at meetings. Consults with PHS physicians and other team members in developing actionable recommendations for participants with active and current concerns.
10. Documents all participant discussions and case-related communications through progress notes that are dictated or typed into the database, maintaining current, up-to-date information about each client.
11. Performs other related duties as assigned.

Required Experience

• A master’s or doctoral level degree in a clinical mental health discipline, and five or more years of related experience are required.
• Experience working with physicians and/or medical students in a health care or medical school environment is desirable.
• Current Massachusetts licensure is also required.
• Experience and/or qualifications in the evaluation and remediation of individuals with substance use disorders, mental health disorders, unprofessional behavior and other occupational health challenges is very desirable, as is the ability to work effectively and assertively with highly intelligent, strong-willed individuals who may be unaccustomed to the oversight and accountability of a formal monitoring program.
• The ability to evaluate, formulate and triage to the next appropriate level of care is important, as is the ability to work effectively and collaboratively as a member of a multi-disciplinary team.
• Experience collaborating with medical schools, a variety of health care organizations, and, government agencies such as the Board of Registration in Medicine is desirable.
• Excellent communication, presentation and interpersonal skills are necessary.

PHS services are built on a foundation of strong compassionate relationships which help hold individuals accountable to program expectations and can include limit setting while upholding hope. Curiosity, compassion, a sense of humor, a desire to help struggling physicians and students, and strong interest in multi-disciplinary teamwork are assets which help describe the successful Clinical Coordinator.

Benefits:

Our generous benefits offerings include: 3 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, back-up childcare services, tuition assistance and more!

The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 9 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.

Massachusetts Medical Society is an Equal Opportunity Employer: Min/Fem/Vet/Disabled

Job Location

Waltham, Massachusetts, United States

Position Type

Part-Time

The Massachusetts Medical Society is an EOE: Minorities, Females, Veterans and Disabled.