Maxx Fleet Service & Maxx Auto Recovery Hiring for Dispatcher/Release Clerk Job at Denver, CO Full Time

.This position requires dispatching skills for Light Duty Auto towing and impounding as well as Heavy Duty Towing and Recovery. Competitive pay based is based on experience and position starts at $18.00 for individuals with little experience and goes up due to level of experience. We are looking for a reliable Dispatcher and Release Clerk to act as a communication point for calls for services. You will receive requests, transmit messages, track vehicles, speak with customers regarding their impounded vehicles and releasing impounded vehicles back to owners. The ideal candidate must be an excellent communicator and able to remain calm and composed especially in emergency and stressed situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

• Receive and dispatch towing and impound calls from Property Managers and Commercial Properties for towing and impounding.
• Recieve and dispatch towing and recovery calls for accounts related to our heavy duty division.
• Manage dispatching schedule and routes for Drives of both Light Duty and Heavy Duty divisions.
• Address problems and providing solutions.
• Assist with office work as needed through out the workday.
• Prioritize calls according to urgency and importance.
• Use phone and computer to send crew and vehicles to appropriate locations.
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information.

Skills

• Proven experience as dispatcher or relevant position (preferred but willing to train)
• Tech-savvy with knowledge of relevant methods (preferred but willing to train)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Willingness to learn new things with a positive attitude

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 12 hour shift
• Night shift
• Weekend availability

COVID-19 considerations:
All customers are outside of the business and contact is through glass with a sliding drawer and sanitation procedures are in place

Work Location: One location