Healthcare
Mayo Clinic Hiring for Home Medical Specialist I Job at Rochester, MN Full Time
Are you looking to start your career with the Mayo Clinic? Are you interested in growth potential?
This position is a unique combination of retail and healthcare. Our staff helps provide the products to the patients need to continue their care from home. There is a great deal of face to face patient interaction for both insurance and cash sale transactions, and requires a high degree of skill in attention to detail, compassion, and ability to multitask.
This position is an entry-level training position for becoming an HME Specialist II. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant, confidential, and professional manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. May assist with patient CPAP, compression and/or mastectomy fitting and training services on a minimal basis. High school diploma or equivalent. Effectively reads, writes, speaks and understand English. Able to learn technical tasks. Able to follow written and verbal directions. Able to apply math and calculator skills. Able to efficiently use computer software applications with keyboarding experience. One year customer service or patient care experience within the last five years. Exceptional customer service skills. Proven ability to work in a fast paced environment, able to multi-task and make decisions affecting patient care. High level of professionalism. High level of attentional to detail. Physical and mental stamina to be able to withstand what can often be a fast-paced, stressful environment; potentially on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 50 pounds.
This position is a unique combination of retail and healthcare. Our staff helps provide the products to the patients need to continue their care from home. There is a great deal of face to face patient interaction for both insurance and cash sale transactions, and requires a high degree of skill in attention to detail, compassion, and ability to multitask.
This position is an entry-level training position for becoming an HME Specialist II. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant, confidential, and professional manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. May assist with patient CPAP, compression and/or mastectomy fitting and training services on a minimal basis. High school diploma or equivalent. Effectively reads, writes, speaks and understand English. Able to learn technical tasks. Able to follow written and verbal directions. Able to apply math and calculator skills. Able to efficiently use computer software applications with keyboarding experience. One year customer service or patient care experience within the last five years. Exceptional customer service skills. Proven ability to work in a fast paced environment, able to multi-task and make decisions affecting patient care. High level of professionalism. High level of attentional to detail. Physical and mental stamina to be able to withstand what can often be a fast-paced, stressful environment; potentially on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 50 pounds.
NOTE: All applicants must have complete and up to date application and current resume in order to be considered.
Internal Employees also need to do the below in order to be considered:
- Attach last three performance appraisals electronically to application in applicant tracking system.
- Exceptions apply where three performance appraisals do not exist; in these cases, attach appraisals that are available.
Prior experience in the home medical equipment field. Medical equipment sales or medical billing experience. Call center experience. Knowledge of Medicare, Medicaid and/or private insurance billing. Proven organizational and problem solving skills. Proven ability to effectively work both independently and in a team environment.
For locations requiring driving a company vehicle, must have a valid driver’s license and a clean driving record. Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.