Mayo Clinic Hiring for Laboratory Referral Specialist I – Boston, Massachusetts Job at Rochester, MN Full Time

Why Mayo Clinic

Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. At Mayo Clinic, we invest in you with opportunities for growth and development. Our benefits and compensation package are highly competitive – for additional information please visit Mayo Clinic Benefits as eligibility may vary. We are excited to invite you to be a part of our team within the Department of Laboratory Medicine & Pathology (DLMP) where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Diversity and inclusion are integral to Mayo Clinic’s mission to provide excellent, culturally relevant care in a welcoming environment to all individuals from a wide variety of backgrounds. In DLMP and Mayo Collaborative Services (MCS), we aim to diversify our workforce and to create an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. By leveraging the strengths that each diverse individual and group brings to the table, we gain the strategic advantages of accelerated innovation, better problem solving, enhanced productivity and job satisfaction, improved quality, and, most importantly, we find better ways to meet the needs of our patients.

#LABS

Position description
As Referral Specialist I, you will be assigned to work on-site 100% of the time at a strategic client facility in Boston, Massachusetts.

In this role you will manage a client’s referral send out work coming to Mayo Clinic Laboratories (MCL) as directed by client management and governed by a client’s business contract. The position provides onsite customer service and is a resource to a client’s clinical laboratory staff.

You will be accountable for the management of biological specimens (e.g. blood, urine) receipt, verification, handling, aliquoting, processing and shipping if applicable. You will be responsible for order and specimen resolution, communicating with internal and external stakeholders, monitoring assigned reports, and maintaining MCL supply inventory. You will be interacting with clients to resolve issues related to specimen submissions.

Duties may consist of but not limited to pending lists, billing charges, Joint Test Catalog maintenance, quality metrics and training of send out staff.

• Individuals hired to this position are required to complete 2 years in this position before becoming eligible to transfer to other positions within Mayo Clinic.
  

**This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

High School diploma or equivalent and three years of work experience including laboratory and/or other relevant experience.

• You will be required to work 100% on-site at a strategic client facility located in Boston, Massachusetts.
  

• DLMP employees that have been in their current lab/position for less than 2 years must attach an early release approval from their supervisor.

**This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Additional qualifications

• For international/foreign trained applicants, it is the responsibility of the applicant to provide Mayo Clinic the following transcript information in your application:
  • MUST have a DETAILED equivalency evaluation. The applicant is responsible for the cost associated with obtaining the equivalency evaluation.
    • MUST show US equivalent degree
    • Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) www.naces.org OR the Association of International Credential Evaluators, Inc. (AICE) www.aice-eval.org
• You must include a cover letter and resume.
• Internal applicants must attach their three most recent performance appraisals to be considered for this position.
• Previous laboratory experience preferred.
• Must be capable of multi-tasking and performing in a fast-paced and customer focused environment.
• Excellent communication skills and the ability to work closely with others is essential.
• Must maintain a high level of confidentiality handling results, patient information and business interactions.
• Organized and capable of prioritizing work with limited oversight.
• Must possess good human relations skills and be able to communicate effectively both orally and in written form.
• Requires the ability to be attentive to details and to adhere to strict safety requirements for handling chemicals and infectious agents.

License or certification

This position requires you to have a valid driver’s license with an excellent driving record.

Exemption status

Non-exempt

Compensation Detail

Required experience and tenure may be considered along with internal equity when job offers are extended. The pay range for this position is $22.24 – $32.30 per hour.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

Various schedules on 1st and 2nd shift.

• You will be required to work 100% on-site at a strategic client facility located in Boston, Massachusetts.

Weekend schedule

No scheduled weekends required.

Remote

Yes

International Assignment

No

Recruiter

Laura Heyde

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.