Mayo Clinic Hiring for Medical Administrative Assistant Job at Saint Augustine, FL Full Time

Why Mayo Clinic

Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
The Medical Administrative Assistant is a multifaceted professional role responsible for the coordination and management of complex clinical, technical and administrative functions. Work is performed under general supervision and is completed independently, providing current status or outcome to the appropriate personnel. A primary component of this position will be the exercise of independent judgment and discretion. Must have the ability to coordinate multiple projects at a high level of performance, accuracy and speed, and the ability to adapt to rapidly changing priorities. Looks for innovative ways to improve work procedures and methods that result in time and cost savings. Work requires collaboration with both internal and external contacts in order to complete job duties, resolve problems, and improve efficiency. Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, and families. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning of the unit. Supports multiple health care providers and team members within the medical practice. Clinical duties include obtaining and importing patient related material, slides, images and information into the patient’s electronic health record. Manages and coordinates numerous provider calendars to ensure optimal performance and appropriate patient access objectives are consistent with institutional strategies. Triages a high volume of patient calls, electronic messages, faxes and received mail, with related follow through. Acts as a referring physician liaison with the coordination of complex appointments, ancillary testing, and procedures. Partners with Office of Access Management colleagues for the coordination of patient appointments when scheduling conflicts arise. Coordinates departmental/administrative meetings, event planning, national and international travel and processes expenses for providers and guests. Creates and/or manages departmental web pages. Generates databases/spreadsheets, agendas, minutes, reports, and presentations. Compose letters and statements independently requiring interpretation and application of departmental policies. Responsible for the timely processing of professional licensing, dues, annual fees and expenses. Coordinates and assists with physician recruitment, visiting professorships, and rotations from different Mayo locations. Purchases and manages inventory of office supplies and equipment. Supports administrative and project needs of department/division Operations Administrator and Operations Manager. Maintains routine records, and files in an efficient manner.

Qualifications

High School diploma or equivalent required. An Associate’s Degree or higher preferred. Minimum of two years applicable experience is a prerequisite. Graduates from a Healthcare Administration degreed program or related field may be considered. Must be proficient with advanced computer systems/applications and Microsoft Office Suite tools.

Additional qualifications

Possesses expert investigational and critical thinking skills and shows attention to detail, accuracy, ability to coordinate, manage and prioritize multiple tasks and operate independently with a high level of organization and productivity. Must have excellent writing and communication skills and be able to express ideas clearly and logically in a variety of media. Must thrive in an intense, dynamic environment by anticipating the needs of the practice to ensure clinical/practice objectives are met. Must demonstrate the highest level of customer service and display a positive attitude. Must work well in a team driven, collaborative work environment. An appreciation for and support of diversity in the workplace in all its forms; proven success working with stakeholders; project management skills; experience in a data-driven environment; organizational skills; and the ability to lead, influence and motivate others are required.

Exemption status

Non-exempt

Compensation Detail

$19.52 – $27.38 / hour

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

Monday through Friday, some Saturday hours

Weekend schedule

Some Saturday hours

International Assignment

No

Recruiter

Casondra Johnson

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.