Why Mayo Clinic
Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Position description
Carry out the duties of the medical interpreter with focus on lesser acute appointments; may help with higher acuity appointments depending on business need.
Receives training and guidance form Medical interpreter II and Medical Interpreter III and Quality Assurance team.
Supports and helps Clinical teams in their duties and responsibilities to increase successful outcomes and patient satisfaction with the hospital.
Monitor self-performance with regards to interpreting skills.
Help provide information on role and limitations of role to both patients and providers to contribute to a successful encounter.
Utilizes terminology glossary created by Medical Interpreter III and Quality Assurance team.
Actively completes training and education developed by Medical Interpreter III and Quality Assurance team.
Document encounters within the Language Services dispatching system. Utilize on-line computer systems such as Outlook Express, some knowledge of Microsoft Suite is preferred, and usage of Epic as required.
May be asked to help with translations or reviews on ad hoc manner.
May be asked to help with on-call interpreting needs based on business need.
Job may be physically demanding.
Qualifications
Fluency in English and foreign language(s)at a Superior, Advanced High, Advance-Mid or Advanced-Low level according to ACTFL – http://www.actfl.org/files/public/Guidelinesspeak.pdf.
High level of customer service and a positive approach.
High School degree required (Associates degree preferred).
1-2 years of experience as a medical interpreter, with a very strong medical vocabulary (including vocabulary of medical specialties, to interpret for our medical specialties clinics).
Familiar with diversity of various cultural and socio-economic backgrounds.
Good interpersonal, organizational, and time-management skills.
Knowledge of computer systems.
Good analytical skills.
Additional qualifications
Certification through the Certification Commission for Healthcare Interpreters (CCHI) or The National Board of Certification for Medical Interpreters (NBCMI) is preferred. The CCHI exam includes an Associate Healthcare Interpreter (AHI) status or the Certified Healthcare Interpreter (CHI) status. Certification through the NBCMI includes the Certified Medical Interpreter (CMI) status, Qualified Medical Interpreter (QMI) status, or Screened Medical Interpreter (SMI) status.
Associates or Bachelor degree preferred.
License or certification
N/A
Exemption status
Non-exempt
Compensation Detail
$23.44 – $34.47 / hour
Benefits eligible
No
Schedule
Supplemental/On-call/Per Diem
Hours / Pay period
As needed/supplemental
Schedule details
This is a supplemental position with no set or guaranteed hours. Shifts will only be as needed. Office Hours:7:00 AM – 6:00 PM Monday – Friday. **This position will require you to be on campus when interpreting. **
Weekend schedule
After Hours & Weekends (As Needed).
International Assignment
No
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Recruiter
Casondra Johnson
EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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