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Who You’ll Work With
You will be a part of our Americas Human Resources Operations Team and you will be based in one of our service centers located in Tampa, FL or Phoenix, AZ.
The HR Operations Team is a part of the People Operations function that includes Recruiting, Professional Development and Talent Operations teams, and is a geographically dispersed team with colleagues in Tampa, FL, Phoenix, AZ and San Jose, Costa Rica.
The centralized HR Operations team provides end-to-end HR support to primarily U.S. based colleagues, as well as global thought partnership on specialized topics like onboarding, offboarding and mobility.
The team has a broad scope of responsibility across the HR spectrum and is dedicated to the practice of risk management and continuous process improvement.
You will partner with Payroll, Benefits, and regional HR teams, and our counterpart HR Operations teams in India and Poland to align on centralized HR processes.
What You’ll Do
You will be responsible for the day-to-day administration of a variety of HR processes and programs, including but not limited to verifications of employment, benefits, payroll, tuition reimbursement program, in collaboration with the respective teams.
In this role, you will be the first point of contact for, and communicate effectively with, firm members on benefits, payroll, and other HR matters via e-mail and phone. You’ll aid in addressing concerns, solving complex HR issues and administering general policies in collaboration with office-based HR teams throughout the US and Canada. You will be responsible for collaborating and effectively communicating well with all stakeholders including, but not limited to, regional HR teams, Payroll teams, Benefits teams, PD teams, Recruiting teams.
You will be responsible for managing data in McKinsey’s People Systems in a timely, accurate manner. You may also complete analysis and reporting of HR data with the use of firm databases to maintain the integrity of the data. You will assist on continuous process improvement to drive efficiency and consistent team performance, including defining best practices and SOPs, active knowledge sharing and championing projects within the team as needed.
You will help foster a collaborative and positive team environment. You will manage and support multiple tasks and projects simultaneously, often of varying degree and difficulty, with differing levels of priority.
Qualifications
Bachelor’s degree in HR or related field preferred
1+ years of professional experience required, preferably in HR or a professional services environment
Exceptional accuracy combined with a focus on efficiency
Demonstrated personal responsibility and process ownership that drives high-quality results
Customer service orientation framed by exceptional interpersonal and communication skills
Proven ability to handle confidential information, personal integrity, excellent judgement and high ethical standards
Ability to dive into complex, ambiguous situations and bring them to an effective resolution
Independent project management skills, flexibility, and organization
You will be a part of our Americas Human Resources Operations Team and you will be based in one of our service centers located in Tampa, FL or Phoenix, AZ.
The HR Operations Team is a part of the People Operations function that includes Recruiting, Professional Development and Talent Operations teams, and is a geographically dispersed team with colleagues in Tampa, FL, Phoenix, AZ and San Jose, Costa Rica.
The centralized HR Operations team provides end-to-end HR support to primarily U.S. based colleagues, as well as global thought partnership on specialized topics like onboarding, offboarding and mobility.
The team has a broad scope of responsibility across the HR spectrum and is dedicated to the practice of risk management and continuous process improvement.
You will partner with Payroll, Benefits, and regional HR teams, and our counterpart HR Operations teams in India and Poland to align on centralized HR processes.
What You’ll Do
You will be responsible for the day-to-day administration of a variety of HR processes and programs, including but not limited to verifications of employment, benefits, payroll, tuition reimbursement program, in collaboration with the respective teams.
In this role, you will be the first point of contact for, and communicate effectively with, firm members on benefits, payroll, and other HR matters via e-mail and phone. You’ll aid in addressing concerns, solving complex HR issues and administering general policies in collaboration with office-based HR teams throughout the US and Canada. You will be responsible for collaborating and effectively communicating well with all stakeholders including, but not limited to, regional HR teams, Payroll teams, Benefits teams, PD teams, Recruiting teams.
You will be responsible for managing data in McKinsey’s People Systems in a timely, accurate manner. You may also complete analysis and reporting of HR data with the use of firm databases to maintain the integrity of the data. You will assist on continuous process improvement to drive efficiency and consistent team performance, including defining best practices and SOPs, active knowledge sharing and championing projects within the team as needed.
You will help foster a collaborative and positive team environment. You will manage and support multiple tasks and projects simultaneously, often of varying degree and difficulty, with differing levels of priority.
Qualifications
Bachelor’s degree in HR or related field preferred
1+ years of professional experience required, preferably in HR or a professional services environment
Exceptional accuracy combined with a focus on efficiency
Demonstrated personal responsibility and process ownership that drives high-quality results
Customer service orientation framed by exceptional interpersonal and communication skills
Proven ability to handle confidential information, personal integrity, excellent judgement and high ethical standards
Ability to dive into complex, ambiguous situations and bring them to an effective resolution
Independent project management skills, flexibility, and organization
COVID-19 vaccination mandate:
Employment with McKinsey & Company, Inc. in the United States and Canada is conditioned on proof of full vaccination against the COVID-19 virus (with a WHO-approved or Health Canada-approved COVID-19 vaccine, as applicable) or approval of an exemption due to a qualifying medical condition or sincerely held religious belief prior to start date.
