Medical Practice Hiring for Appointment Scheduler Job at Columbia, SC Full Time

Job Responsibilities

• Provide excellent customer service while being professional and mindful of the callers’ needs
• Must be able to multi-task in a busy multi-physician call center for two practices, sit for about 85% of the day and work required hours of operation
• Answering all phone call(s) received by their extension, and handling each call with a professional and structured manner
• Working the phone queue system and staying in queue for proper placement of incoming calls, based on your daily work schedule
• Obtaining all patient information to fully schedule a patient appointment
• Must be able to properly triage patient calls based on the callers’ needs
• Must be able to work a multi-physician, multi-location scheduling template, and schedule patients accordingly
• Responsible for obtaining knowledge about insurance companies, and becoming familiar with what our office accepts and doesn’t accept
• Handling daily appointment tasks, such as, taking messages from patients, rescheduling and scheduling patients, and sending out proper documentation for upcoming appointments, etc.
• Responsible for various administrative tasks given on a daily and weekly basis

Job Requirements

• High school diploma or equivalent
• At least 2-3 years experience of phone room/scheduling department, preferred
• Working knowledge of up-to-date health insurance companies
• Working knowledge of medical terminology, preferred
• Computer skills with experience in Practice Management systems and EHR systems, preferred

Benefits
We offer our healthcare staff with a competitive salary and great benefits packages. As a staff member with our team, you will be eligible for the following benefits:

• Health, Dental, and Vision Insurance
• Paid Time off and Holiday pay
• 401(k) retirement savings plan
• Life, Accidental, and Cancer insurance

Job Type: Full-time

Pay: $17.00 – $18.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location