MediRevv Hiring for Medical Credit Balances Representative – Remote Job at Remote Full Time

Top candidates will have:

• 
  HOSPITAL Credit Balances and Refund processing experience

• 
  MEDICAL Credit Balances and Refund processing experience
  

• EPIC experience and strong working knowledge of the system

• 
  Availability to work M-F; 8:00-5:00 CST

A Partner of MediRevv, A Tegria Company

Title: Credit Balances Representative

Status: Full-time, Hourly, Non-Exempt

Schedule: M-F; 8:00 AM – 5:00 PM CST

Location: Remote (Must work in a location within the United States.)

Wage: Commensurate with Experience

Job Summary

The Credit Balances Representative is responsible for effectively managing credit balance workloads and responds, resolves, and follows up on external and internal inquires in a timely manner. This position maintains consistent productivity and quality of work in a challenging, fast paced and rapidly changing environment.

Responsibilities

• Resolve credit balances in a timely and accurate manner

• Process internal and external refund requests

• Identify trends and escalate where appropriate

• Maintain confidentiality of all patient demographics, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAA.

• Respond to requests for information and resolve accounting discrepancies

• Resolves unidentified payments through research

• Maintain accurate, clear, concise and complete notes and other relevant information in a timely manner

• Closely adhere to set schedules and time off standards. Promote Tegria RCM as a premier organization by treating customers, clients and co-workers with compassion and respect

• Comply with all applicable, federal, state and local laws, regulations, and requirements as well as Tegria RCM policies and procedures in all aspect of job performance.

• Perform other duties as assigned

Required Qualifications

• Highschool diploma or equivalent

• 1 year healthcare, revenue cycle or finance experience

• Ability to analyze and interpret financial data.

• Ability to simultaneously handle multiple priorities, with excellent attention to detail and quality

• Proactively approaches responsibilities.

• Demonstrated time management and priority setting skills.

• Demonstrates a high commitment to quality.

• Proven knowledge of billing process and credit resolution.

• Proven understanding of basic accounting techniques. Ability to work with numbers quickly and accurately.

• Demonstrated service excellence with customers, client and and team members.

• Proven effective and respectful face-to-face, telephone and interpersonal communication skills.

• Proven sound judgment and ability to work within delegated authorities.

• Demonstrated ability to appropriately resolve and escalate issues.

• Proven ability to work collaboratively in a team environment in a positive and professional manner.

• Proven PC Proficiency in MS Windows and Office applications.

• Demonstrated knowledge of HIPAA rules and regulations.

• Demonstrated ability to perform in alignment with company mission and values.

Equal Opportunity Employment Statement

MediRevv is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with us.

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