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Careers that Change Lives
This role will provide project coordination support and partnership to a team that works directly with managers and employees to provide advice and coach both parties on employee relations issues and concerns, promoting a positive culture within the business, while minimizing risks and maintaining neutrality. The role will independently perform specialized operational-related tasks and will assist in developing processes/procedures for countries within the Americas (data & metrics, employee relations, escalation, terminations, restructuring etc).
This role requires skill, tact, discretion and judgment to accomplish objectives. This role will work closely with the ER Support (coordinators) and ER Partner teams, Employment Law/Legal, Compliance, broader Human Resources community, and other key stakeholders as applicable, to deliver a fair, consistent ER and/or compliance service.
This position will work remote in the US.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
Provides team project coordination and support in effective case management of people related issues such as: ER concerns, disciplinaries, terminations, and investigations, as appropriate
Applies extensive knowledge of and experience in company operations to assist in the development, implementation and administration of project processes and procedures. Identifies efficiencies and implementation of process improvements. Examples include termination and restructuring process, data entry & metrics, etc.
Manages record keeping for various programs and processes (terminations, performance improvement, escalation and notification, etc). Errors are highly visible and would normally require significant expenditures (costs and time delays) to resolve.
Responsible for execution of all voluntary and involuntary terminations within scope of support. Provides managers the materials and tools to successfully exit terminating employees. Drives manager accountability through coaching and follow through of process and system navigation, ensuring timely completion and approval of all terminations. Expert on all parts of the termination process (ie: Workday transactions, IT requirements, payroll and policies, as applicable to role). Communicates with extended partners throughout the process.
Executes back office and logistical planning and support for Organizational Restructuring and Reduction in Force activities. Partners with the extended off boarding teams (IT, Security, TA, AskHR, Finance, Global Mobility, MEAP). Prepare employee packets, notification letters and Separation Agreement and Releases. Responsible for submitting requests to initiate Outplacement services and other adhoc requests as needed.
Answer employee questions on organizational policies and procedures; refer employees to appropriate resource as needed.
Maintains strict confidentiality in managing highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.
Must Have: Minimum Requirements
High school diploma or GED with 4+ years administrative/project coordinator experience
Nice to Have
Working knowledge of Internet
Proficient with Microsoft Office (MS Excel, Word, Powerpoint, Outlook, etc).
Demonstrated excellence in written and verbal communication skills
Demonstrated excellence in organizational skills.
Demonstrated ability to solve problems and multi-task.
Demonstrated ability to exercise independent judgment and discretion, as well as maintenance of confidentiality.
Use problem-solving techniques, tact and discretion when handling telephone calls, e-mail requests, processing transactions, and managing other requests for information.
Records management experience.
Strong results-orientation and demonstrated focus on high-quality work. Strong work ethic.
Organized, efficient, process oriented
Self-motivated, team player.
Works well under pressure in a dynamic environment
Tactful, exercises independent judgment and discretion – professional presentation
Keep information confidential.
Associate and/or Bachelors Degree
Basic knowledge of HR policies, practices and laws such as AA/EEO, Wage & Hour, Benefits, Immigration, etc.
Demonstrated basic knowledge of employment law
Demonstrated knowledge of ER procedures and processes
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
