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If interested, please apply on our website at https://memorialohio.com/join-our-team/
Promptly and professionally answers telephone calls. Answers questions regarding patient appointments and testing. Contact patients to provide appointment date, time, location and preparation information for appointment, if appropriate. Answers questions regarding patient appointments and testing. Schedules consultation and diagnostic appointments for patients per the provider/assistants request and documents necessary information. Obtain insurance authorization for appointments, if necessary. Completes requested forms for Medicare, the Department of Health, Social Services, Insurance, and specialty offices. Processes and obtains accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines. Updates computer system, keeping records accurate, to reflect any changes when releasing patient information. Files all medical reports including PKU’s, labs, correspondence, on call dictation, etc., in proper order following office guidelines. Maintains open and effective communication with providers and employees to ensure quality patient care. Attends staff meetings as required. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Demonstrates regular and predictable attendance. All other duties as assigned.
Requirements
High school diploma or equivalent; one year experience in customer service or reception, preferably in a health care environment.
Shift
1st
Hours
80 per pay (Every two weeks)
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Flexible Spending Account
Time Off
- Paid Time Off (PTO)
- 6 Paid Holidays
Retirement
- 401 K
Other
- Tuition Reimbursement
- Kidzlink Daycare Center
- Employee Recognition
- Free Parking
- Wellness Center
- Competitive Salaries
- Community/Family Atmosphere
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- customer service: 1 year (Preferred)
Work Location: One location
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