Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these “last-mile” customers was developed by extending high-capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. The Company connected its first subscriber in December of 2007. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout the Midwest.
Position Summary: The Director of Field Services is responsible for overseeing all Field Service activities throughout a multistate organization. The role will manage team training, equipment maintenance policies, compensation management, work order management, and ensuring customers’ needs are met in the field. The position will work both independently and with teams across the organization to meet installation goals, help locate potential expansion sites, and ensure safety requirements are met for the entire team. The position will also conduct interviews for hiring across all positions in Field Service. The ideal candidate will be results-driven, capable of managing multiple teams and providing high-quality support across the organization.
Location: Topeka, Kansas
Position Type: Full-time
Compensation: Competitive Pay plus bonus
Benefits: Health, Vision and Dental Basic Insurance, STD, LTD, 401k, paid time off, paid training
Key Responsibilities:
Skills & Requirements:
Education Requirements:
Preferred Education
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