Meta Hiring for Accommodations Business Partner Job at Remote Full Time

The Global HR Risk and People Compliance (GRPC) team plays a critical role in assessing stakeholder and partner requests for alignment with global employment compliance requirements, data privacy standards and company/HR best practices.The Accommodations Business Partner will play a pivotal role in supporting candidates and employees with disabilities/health conditions on a daily basis while also consulting with cross-functional partners on reasonable accommodations and related issues. The ideal candidate will be a self-starter with strong initiative as well as the ability to think critically and prioritize while maintaining a high-level of confidentiality in a fast-paced environment.

Accommodations Business Partner Responsibilities:

• Provide support to employee and internal stakeholder inquiries around the reasonable accommodations processes, policy, and issues.
• Consult on accommodation programs, options and relevant ADA, disability, and leave knowledge as well as risk mitigation while working with cross-functional partners and teams.
• Oversee complex and escalated matters while performing end-to-end case management through implementation, tracking of accommodation transitions, and follow-up within the accommodations tracking related tool.
• Conduct interactive communications with appropriate medical providers, employees, managers, and HR partners to seek clarity for issue resolution and follow-up of certified limitations.
• Utilize medical information to assist with identifying and implementing reasonable accommodations through the interactive process.
• Act as liaison between business, legal and HR partners, and outsourced LOA vendors assessing needs in areas such as employee limitations.
• Produce and analyze reports and metrics, including ad hoc reports concerning accommodation trends.
• Handle private and sensitive data in accordance with company policy and legal requirements.
• Demonstrate excellent judgment and discretion in supporting complex and private employee matters.
• Maintain a commitment to our service level agreements (SLAs) around responsiveness and customer satisfaction.

Minimum Qualifications:

• 6+ years of accommodations case management experience, working directly with employees and cross-functional partners on end-to-end solutions.
• Proven communication skills, including experience communicating complex concepts to different audiences across an organization.
• Experience in HR generalist, employee relations or business partner role.
• Knowledge of Federal and State disability laws regarding accessibility for employees with disabilities, including ADA/ADAA and FMLA.
• Experience building relationships and influencing others while working cross-functionally.
• Organizational experience with handling multiple open cases while adhering to case management standards and SLAs.

Preferred Qualifications:

• BA/BS degree in Human Resources, Business
• Experience with Salesforce or Workday (or similar ATS/HRIS systems).
• Experience working in a case/ticket management system.
• HR or Disability Management certification.
• Excel experience including pivot tables, VLOOKUPS, and charts/graphs.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].