MetroNet Hiring for Human Resources Generalist Job at Fayetteville, NC Full Time

MetroNet has an immediate opening for a Remote, Human Resources Generalist to support our Virginia, North Carolina, and Florida markets.

At MetroNet, our culture is at the heart of everything we do. This is seen in the way we serve our customers, interact with each other, and take care of our company. As one of the fastest growing 100% Fiber-Optic technology companies, we pride ourselves on having an outstanding company culture and work environment. We value work-life harmony and your ability to manage your workload – that’s why this role is 100% Remote!

We’re looking for motivated, self-starters to join our team and help us build upon our culture!

Why MetroNet?

We believe that work/life harmony should be easy to achieve. We offer a variety of resources and support needed to bring your full self to work and stay present and committed to the people who matter most – your family.

Total Rewards:

• 80% of medical premiums paid for by the company
• Company-paid Disability and Life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Professional development programs
• Associate perks and discounts
• Discounted MetroNet service in our serviceable area
• And more!

Job Summary:

The Human Resources Generalist contributes to the company’s goals and objectives. The Generalist will support the day-to-day transactions and policy administration relating to all phases of the associate life cycle activities. This position requires initiative to understand the industry and operations to develop and recommend integrated solutions as it pertains to employee relations, policies, procedures, and guidelines. Provides guidance, advice, and recommendations, including helping supervisors and associates think through a range of options. The Generalist will need to maintain a high level of customer service while balancing associate needs in a fast paced, growing company. It is critical for this position acts as a catalyst for change while ensuring consideration is made for the downstream implications of decisions as they relate to applicable employment law, policies or culture is expected.

What You Will Be Doing:

• Meet departmental goals and objectives that effectively align with the business/strategic plans.
• Assist in evaluation of reports, decision and results of department in relations to established goals. Recommend new approaches, policies and procedures to continually improve efficiency of the department and services performed.
• Work closely with management and associates to develop working relationships, build morale, increase productivity and retention, and drive sustainable culture initiatives.
• Collaborate and develop a trusted partnership with management on Human Resources related issues.
• Provide management guidance on coaching, counseling, career development/plans, performance improvement plans, corrective action and terminations.
• Leverage employee relations knowledge to ensure HR services are compliant with laws, regulations and company policies.
• Protect interests of associates and the company in accordance with company policies and governmental laws and regulations.
• Conduct effective, thorough and objective investigations by preparing comprehensive reports, formulating recommendations for remedial action if necessary, and maintaining all documentation associated with the investigation.
• Onboard associates from start to finish while creating a positive first experience with the company.
• Facilitate new hire orientation and training as needed.
• Maintain associate information, personnel records and HR files. Process associate data in the HRIS, create and maintain associate reports.
• Manage time and labor system and assist with timesheet approvals for payroll processing.
• Maintain and process all Unemployment Notices and potential charges in a timely, efficient manner. Attends unemployment hearings when necessary.
• Conduct timely and effective exit interviews for use in positive organizational change.
• Collaborate with other HR team members and leverage their expertise in delivering and implementing functional initiatives.
• Communicate, facilitate and champion HR programs and company-wide initiatives such as associate engagement and recognition. Provide support for activities relating to associate benefits including but not limited to open enrollment, associate recognition, and Wellness.
• Assist with associate event planning.
• Serve as back up to all HR functions as needed.

What You Need for This Position:

• Bachelor’s degree in Human Resources, Business Administration or related discipline.
• 3-7 years of progressive experience in Human Resources positions.
• Demonstrated experience in employee relations, including the application of a thorough understanding of state and federal laws concerning labor relations.
• Experience in a field-based role and servicing multi-sites is preferred.
• Demonstrated ability to work independently with minimal supervision and to successfully complete multiple tasks in required time frames.
• A collaborative, confident and assertive style with the ability to proactively build strong trusting relationships and employ influencing strategies to gain support and achieve results and common goals.
• Excellent consulting and conflict management skills. Ability to prepare for and participate in difficult conversations. Strong interpersonal skills and good judgment to manage sensitive and confidential matters.
• Exceptional follow-through and attention to detail. Timely and accurate execution of administrative HR responsibilities and compliance activities.
• Excellent time management and organization skills. Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency.
• Is self-directed and motivated. Take initiative to identify and anticipate needs and make recommendations for implementation.
• Demonstrated experience with HR program design and implementation.
• Knowledge of EEO, ADA, FMLA, HIPAA, COBRA and other federal, state and local employment related law.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification desirable.
• Proficient use of MS Word, Excel, and Power Point.
• HRIS and UltiPro experience is preferred.
• Excellent written and verbal communication skills, an effective and active listener and have effective interpersonal, persuasive, and analytical skills.
• Able to work a flexible schedule depending on the needs of the business. Occasional availability in early mornings and evenings to accommodate a 3-shift operation may be required.
• Up to 25% travel required to support remote sites and attend business meetings as needed.

Find out what it means to love your career and apply now!

MetroNet is an EQUAL OPPORTUNITY EMPLOYER