MGM Resorts International Hiring For Director Of Casino Operations (mgm National Harbor) at National Harbor, MD, United States Full Time

Job Description

It is the primary responsibility of the Director Table Games to provide leadership and guidance to Table Games department. The Director of Table Games oversees department execution of strategic tactics and directs operations of all ing casino operational areas at MGM National Harbor. All duties are to be performed in accordance with department and property policies, practices and procedures.
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting
mission: To entertain the human race.

PRIMARY PURPOSE:
Responsible for providing direction to Gaming operations for the assigned property, consistent with the MGM Brand. This position will be responsible for leading Gaming management team members in achieving the operational and financial goals of the Gaming division, monitoring the performance, scheduling, and training of the staff and ensuring high customer satisfaction and an exceptional guest experience. All duties are to be
performed in accordance with departmental and property policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Oversee and provide leadership in the development and monitoring of gaming operations, fiscal budgets, guest service standards and labor optimization to produce both short-term and long-term profitability.

• Oversee implementation of policies, operating procedures, training programs, manuals, directives, work schedules, pricing standards, rules and regulations for all gaming staff, and ensure full compliance.

• Maintain complete knowledge of various gaming functions to include table games, slots, race and sports, poker (as applicable), and casino marketing (as applicable) with expert knowledge in at least one of the functions. Collaborate with the Gaming COE to provide input to the property leader with regard to game selection and placement.

• Maintain the highest standards for gaming regulation compliance and ensure compliance of all staff members; strictly abide by state gaming regulations and issues of non-compliance.

• Interview, select, train, supervise, counsel and coach gaming staff for the efficient operation of all gaming functions. Drive employee engagement through coaching, training, and development.

Perform other job-related duties as requested.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in business in business, hospitality leadership or other related field, or equivalent experience.

• Four (4) years prior relevant experience.

PREFERRED:

• Five (5) years experience in the direction and management of employees.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Gaming license/registration as required by jurisdiction(s).

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong overall knowledge of casino operations, with expertise knowledge in at least one component: slots, table games, race/sports or casino

marketing.

• Ability to effectively communicate in English, both oral and written forms

• Ability to establish credibility and rapport with other leaders both within and outside department.

• Strong leadership abilities, sound judgment, superior problem solving and decision making skills to effectively manage the department.

• Effective listening abilities.

• Excellent organizational, analytical and project management skills, with particular attention to quality and detail.

• Interpersonal skills to deal effectively with all business contacts.

• Ability to foster a culture of growth and development, excellent guest service, employee engagement, and overall positive work environment.
• In-depth understanding of at least one gaming division component: slots, table games, race/sports, poker room and/or casino marketing.
• Ability to work varied hours, including weekends and holidays.

Location:
National Harbor, Maryland