Michael Baker International understands that people require choices in where they want to begin to build a sustainable future. For more than 80 years, Michael Baker International has maintained an entrepreneurial work environment that fosters great careers, which ultimately has brought great success to the organization. Michael Baker offers many opportunities to help you grow professionally to build your career. Whether it is in Finance, IT, Human Resources, Technology, Communications, Proposal Production, Legal or our National Practice and Market segments, take your next step with us and help make a difference in the lives of those you work with and those we serve.
Michael Baker International is seeking an Office/Operations Manager to lead the team in our Houston, TX office. The successful candidate will be responsible for office administration, business planning, financial management, technical oversight, staff development, business development, quality assurance, and client management for all services provided by the firm in the Houston area. They will also be responsible for leading and developing a group of professionals servicing state, county, municipal and private sector clients within their respective technical expertise.
Provide leadership and direction to grow and protect core business; add new markets, new clients and broaden the capabilities of the office
Continually bring in new work and increase backlog while managing client relationships and guide the application of Michael Baker services to best serve the interests of the client and Michael Baker.
Responsible for developing and maintaining client relations, including monitoring client satisfaction
Serve as the “face of Michael Baker International” to the local and regional community
Responsible for managing 5-10 subordinate supervisors, with oversight of 35-50 employees in various marketing, finance, office administration, production and technical departments.
Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsible for interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Be responsible for successful contracting and project execution, working closely with regional Michael Baker International staff and office leadership.
Participate in formulating and administering company policies and developing long range goals and objectives
Direct and coordinate activities of office or region for which responsibility is delegated to further attainment of goals and objectives
Review analyses of project and production activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives
Responsible for creating and monitoring office operating budget
Provide leadership and direction by mentoring and motivating staff on issues such as performance feedback, technical guidance, financial management, and client relations
Identify and develop emerging talent and leadership to create upward opportunity and succession planning;
Participate in internal and external professional development activities
Accountable for market metrics including, but not limited to:
Revenue and Office Profit
New Work Added and Backlog
Workshare and development of Balanced Office Portfolio reflective of Michael Baker International enterprise capabilities
15+ years in Engineering or Project Management
10+ years in a supervisory role
Bachelor’s in Civil Engineering or related field
Master’s degree or higher; preferred
Strong engineering judgment and solid background in transportation
Experience in Design-Build, having served in a design manager or technical lead role; preferred
Direct relationships and contacts with TXDOT, Regional Mobility Authority, municipal and private clients, contractors
Proficiency with MS Office Suite and Oracle-based ERP Project Financial Reporting System
Professional Engineer (PE) licensed in the State of Texas or ability to obtain in six (6) months
The salary range for this position is $115,743-$265,256. This will be dependent on the experience and expertise of the incoming candidate