Michigan Staffing LLC Hiring for Logistics Coordinator at Romulus, MI Full Time

Overview:

The individual best suited for this role is able to quickly master the Dispatch and Operations side of the business. Logistics Coordinator provides superior customer service that supports the operations team. You will use multiple resources to monitor, track, and update load statuses.

Operational Duties Include, But are not limited to:

• Utilize multiple systems to help support daily business operations
• Track and trace shipments from pickup to delivery, providing up to date details in TMS (Transportation Management System)
• Create shipping documents, including HAWB, MAWB, and LTL BOLs
• Identify the best carriers to suit all modes of transportation and create bookings: Air, Road, and Rail
• Plan local pickup and delivery routes, monitor driver progress, and update Dispatch software with new shipments
• Provide superior customer service to carriers and clients
• Responsible for handling a high volume of e-mail and phone calls each day
• Communicate and handle email requests effectively with internal and external business partners
• Utilize problem-solving and critical thinking skills effectively through all avenues of communication
• Foster a teamwork mentality to support continuous improvement in the organization
• Uphold professionalism in the workplace
• Research discrepancies and resolve variances in alignment with processes and workflow
• Validate business partner invoices for accuracy; correspond with key stakeholders to resolve inaccuracies or issues
• Complete daily tasks and monitor activities to ensure efficiency throughout the week
• Partner with the leadership and operations teams to identify, improve and implement effective process changes
• Manage and monitor improvement actions to measure the success of changes and enhancements

Skills and Requirements Needed to Succeed:

• Experience working in freight forwarding
• Knowledge of the logistics market and industry trends
• Proficient in Microsoft Office with emphasis on Outlook and Excel
• Experience in the following skills:
• Dispatch
• Routing
• Document Creation
• Tracking/Tracing
• TSA Regulations
• Quoting
• Customer Interactions and communication