The Operations Manager is responsible for the day-to-day planning, organizing, direction, and leadership of all depot staff including all drivers, dispatchers and associated location employees.
PRINCIPAL RESPONSIBILITIES
Follow and enforce all company policies and procedures.
Closely monitor and control labor and operating expenditures. Utilize and maintain reporting tools for use in minimizing expenses and increasing efficiencies. Effectively communicate status to upper management on a regular basis
Maintain intimate knowledge of municipal contracts and cultivate relationships with key municipal government officials
Plan and implement routing and logistics changes to ensure operational efficiency
Oversee all depot employees counseling/disciplinary actions as well as performance reviews and coaching sessions
Assist DM with new bid and proposals as well as ongoing contract management
Approve/Deny time off requests
Correct missing/erroneous punches on timecards daily
Monitor and oversee safety compliance and reporting for depot location
Ensure efficiency in all daily open/close duties
Oversee dispatch and support all hauling operations
Identify, develop, and maintain new and existing training programs and initiatives
Coordinate with Maintenance Department to ensure equipment is in good working order and compliant with established safety standards
Coordinate with other MVD departments regarding special projects including cleanups, parades, and community events
Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
Ability to think strategically and carryout a formulated plan
Ability to direct a large staff
Process oriented and results oriented in setting and pursing aggressive goals with a strong commitment to organizational success
Demonstrated problem solving, analytical, critical thinking and decision-making skills
Collaborative leader that fosters team approach to achieving goals
Knowledge of DOT rules and regulations to ensure compliance
Knowledge of industry safety standards and practices
Basic computer skills. Familiarity with MS office programs. Demonstrated ability to effectively use Encore Software
Strong written/verbal communicator with various levels of staff
Employment Type
Full-time
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
Work Location:
Work Remotely:
Work Location: One location
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