MidFirst Bank Hiring For Assistant Manager – Claims Accounting at Oklahoma City, OK Full Time

The FHA Claims Assistant Manager will be responsible for accurate and timely filing of HUD claims, with the goal of maximizing recovery of corporate advances. The FHA Claims Assistant Manager will accomplish this through effectively leading a team of Claims Associates, managing daily operations, and monitoring key performance measures. The ideal candidate will possess strong analytical and communication skills which will provide them the tools to successfully work through escalated issues with internal stakeholders, outside vendors, and HUD representatives.

Primary responsibilities include the following:

• High degree of staff development
• Proactively identify opportunities to improve work flow and performance
• Guide and motivate team to achieve goals and objectives
• Oversee operational controls and ensure adherence to policies and procedures
• Monitor short and long term capacity needs
• Identify areas of risk and propose solutions to mitigate
• Manage various projects and perform other relevant duties as needed

Position Requirements:

This position requires a Bachelor’s degree plus 3-5 years’ management experience, OR in lieu of a degree, commensurate work history of 5-7 years’ experience in an operational, financial services, mortgage servicing or corporate environment will be considered. Work history must include demonstrated success managing/leading a team, to include performance, productivity, engagement and a process improvement background.

The successful candidate will possess the following skills:

• Familiarity with Microsoft Office products
• Experience reading regulations and applying to operations work flow and procedures
• A creative, energetic, and analytical approach to problem solving
• Both the initiative to work independently and the flexibility to collaborate
• Proven success in a deadline-driven environment
• Excellent verbal and written communication skills with past experience leading meetings and conveying information
• Ability to handle conflict effectively and in a positive manner

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