Midway Holdings, LP Hiring For Operations Coordinator, Property Operations at Houston, TX, United States Full Time

Job Description

Description:

As an Operations Coordinator, you will be responsible for providing support to the properties for systems, operational best practices, platform changes, training, and overall support and education for all operating sites. This position will help create and lead all training and support for all team members and lead the development of all engagement and platform development initiatives. This position is a key driver in developing operations standards, programs, policies, and ing requirements to be recommended to Senior Leadership.

Focus Areas of Responsibility

• Execute and lead a resource role to assist properties and team members with day-to- day challenges, emergencies, and strategic issues and opportunities encountered in delivering Midway management services.
• Support and assist the Regional Property Manager team and Senior Vice President with executing their duties.
• Management and support of all software systems, including Yardi, Kardin, VTS, Prism, GraceHill, AvidXchange, Kingsley, Concur, Foxen, MyCOI, PORCH, sharepoint, etc.
• Assume a role in maintaining appropriate product quality, system reliability, and continuity across the team.
• Support and participate in researching new technologies for commercial and multifamily real estate as requested by the Senior Vice President – Property Operations.
• Participate in preparing and managing the group’s overhead annual budget, including expense efficiencies, growth overhead analysis, and variance explanations.
• Assist Regional Property Managers in developing and maintaining vendor relations on a global basis.
• Coordinate with Midway Legal to update, review, or negotiate contract-related documents and correspondence between vendors.
• Develop and deliver property operations guidance as requested to meet Midway’s Site Review standards and operational needs.
• Provide support to the regions/properties on property management and operations matters, inclusive of new developments, acquisitions, or third-party management projects.
• Provide guidance and support for property operations required ing.
• Participate in developing and recommending policies or programs consistent with Midway’s business objectives.
• Create and maintain an onboarding and learning management system to develop and maintain property management training materials.
• Represent property management operations within the various internal projects and teams.
• Create/populate presentations, s, and other data management and tracking information.
• Continuously strive to provide the highest quality and service to our owners and clients.
• Provide emergency or crisis support to the properties.
• Represent Midway in select business, community, and industry organizations and groups.
• Assume and deliver on Subject Matter Expertise responsibilities as requested by the Senior Vice President – Property Operations.
• Execute additional responsibilities assigned by the Senior Vice President – Property Operations & Regional Property Managers.
• Collaborate with Engineering Team in the development of cross-discipline programs.
• Engage in special projects and programs related to changes in the industry or related technologies.
• Develop and recommend, where appropriate, additional benchmark/historical performance measures as needed.
• Travel as required to meet position responsibilities.
• Lead in site team and team member engagement; coordinate schedules, plans, and organizes activities such as meetings, travel, conferences, and department activities/retreats.
• Other duties as required.

Requirements:

• Bachelor’s degree preferred from an accredited institution in Management, Finance, or Economics.
• Some college and a minimum of 5+ year’s practical experience and training in a commercial real estate onsite or corporate headquarters environment is required.
• Team Member service-oriented attitude.
• Excellent written and oral communication skills, including strong spelling, editing, proofreading, punctuation, and grammar skills. Ability to follow written and verbal instructions.
• Strong organizational and prioritization skills
• Strong computer skills, including knowledge of MS Office (Word, Excel, PowerPoint, and Outlook) and Yardi and other Property Management/Accounting software
• Strong work ethic
• Ability to manage all information with the highest degree of confidentiality.
• Ability to manage multiple priorities in a fast-paced, deadline-oriented environment.
• Exceptional follow-through skills.
• Fiscally responsible and uses reasoned judgment.
• Ability to plan ahead and think outside the box.
• Ability to think analytically, define problems, collect data, establish facts, and draw valid conclusions.
• Establish a cooperative working atmosphere among staff.
• Apply principles of rational systems to solve problems and deal with a variety of variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
• Capable of fostering a cooperative working atmosphere among staff.
• Can apply principles of rational systems to solve problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.

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