Midwest Convenient Care Hiring for Medical Receptionist at Farmington, MO Full Time

Job Responsibilities:

• Greets patients as soon as they enter. A friendly demeanor is a must.
• Collect information from patient, including insurance information, money for copays and contact information to put into the company’s EMR system
• Answer phones and direct calls to staff members or answer questions when appropriate. Message taking if necessary
• Maintain medical record database to ensure patient information is kept up to date
• Scanning and labeling documents into the company’s EMR system
• Perform other clerical duties as needed, such photocopying and faxing information
• Performing daily close of business and balancing the cash drawer

Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills: Assesses own strengths and weaknesses; Pursues training a development opportunity; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service: Manages difficult or emotions customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and willingness to try new things.

Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.

Teamwork: Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Diversity: Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organization’s values.

Organizational Support: Follows policies and procedures; Supports organization’s goals and values.

Judgement: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Include appropriate people in the decision-making process; Makes timely decisions.

Motivation: Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against stand of excellence. Takes calculated risks to accomplish goals.

Planning/Organizing: Uses time efficiently.

Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.

Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity: Complete work in timely manner; Strives to increase productivity: Works quickly.

Adaptability: Adapts to change in the work environment; Changes approach or method to best fit the situation; Able to deal with change, delays or unexpected events.

Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Dependability: Follows instructions; responds to management direction; Keeps commitments.

Initiative: Volunteers readily; Asks for and offer help when needed.

Mathematical Skills: Ability to add, subtract, multiply and divide; Count money. This skill is necessary when performing the nightly close of business.

Computer Skills: To perform this job successfully and individual should have knowledge of electronic medical records (EMR); The ability to learn the programs that are necessary to perform the position.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of the job, the employee is regularly required to sit; reach with hands, arms, talk and hear. The employee is occasionally required to stand and walk. The employee must be able to lift 10lbs.

Job Type: Full-time

Pay: From $13.75 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Life insurance
• Paid sick time
• Paid time off
• Paid training

Healthcare setting:

• Urgent care center

Medical specialties:

• Urgent Care

Schedule:

• 10 hour shift
• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Multiple Locations