MindDemand Hiring for Medical Scheduler/Receptionist Lead Job at Rockwall, TX Full Time

MindDemand is seeking a full-time Medical Scheduler/ Receptionist Lead to join our growing team!

ABOUT US

At MindDemand, we are building the future of mental healthcare by providing easy virtual access to a mental healthcare professional, personalized treatment plans, and medication delivery – all from the comfort of your home. We are on a mission to simplify mental health care through technology from start to finish, wherever you are.

WHAT WE ARE LOOKING FOR

• Work as the team lead overseeing three care team members while working along side the practice manager
• You will be the the gatekeeper to our providers, managing multiple schedules and medication refill requests while ensuring everything runs smoothly.
• You are a true team player, strong ability to manage and lead staff by being able to multi-task duties while staying organized and efficient.
• Experience and knowledge of managing various medications, both controlled and noncontrolled.
• As the first point of contact with patients, you will be friendly, warm, and accommodating; via phone, in-person, and email. Always smiling : )
• You will provide quality and timely support to all patients while striving for the highest caliber of customer service.
• Tech-savvy and values the use of technology.

REQUIREMENTS

• Previous experience as a lead or assistant manager role required
• Must have at least 3 years of experience working as a Medical Receptionist or Scheduler in a healthcare setting (Behavior health experience is a plus!)
• Experience using Athena Health EHR system – bonus, but not a requirement.
• You must be very comfortable in working in a dynamic, technology-driven environment utilizing various systems and tools.
• Demonstrate excellent patient service skills and a strong commitment to achieving customer/patient satisfaction.
• Behavioral health and medication management experience preferred.

Job Type: Full-time

Pay: $15.00 – $19.00 per hour

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Rockwall, TX 75087: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of medical receptionist experience do you have?

Experience:

• Medical receptionist: 3 years (Required)
• Medical terminology: 1 year (Preferred)
• Medical records: 1 year (Required)

Work Location: One location