Minocqua Health and Rehab Hiring for HR/BOM at Minocqua, WI Full Time

Duties

• Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest in each resident’s and staff needs. Provide first-class customer service.
• Responsible for ensuring all accounts receivable are received in a timely manner and entered appropriately for tracking and receipt by the accounting department, including oversight of the front desk team in task delegation.
• Responsible for handling all petty cash transactions, including submitting reimbursement requests, distributing funds, and tracking expenses.
• Oversee all accounts payable information and review for accuracy to ensure bills are tracked and paid appropriately.
• Maintain financial accounts by accurately recording daily purchases and ancillary charges in resident accounts.
• Responsible for payroll oversight and submission of payroll reports by deadline as set by home office.
• Responsible for oversight and completion of human resources tasks including new employee orientation, pay changes, insurance and benefits management, worker’s compensation and employee on-the-job injury, safety and motivation, employee performance evaluations, interviews, and other tasks as needed.
• Responsible for maintaining the open jobs report; assisting with administrative duties, including maintaining applicant tracking system in online portals, with oversight from the recruiting team(s).
• Responsible for conducting interviews, making verbal offers, and conducting pre-hire checks.
• Responsible for all telephone and front desk procedures and will directly supervise receptionists.
• Manage team to ensure all administrative duties are completed timely and as required, including but not limited to, copying, filing, and data entry in order to support the building.
• Familiarize yourself with residents of the community
• Accurately manage resident records ensuring completed resident agreements and adequate follow-up on special agreements and renewals.
• Order and maintain inventory of office supplies for the community, as needed.
• Maintain transportation schedule and work with department heads to ensure transportation schedule is accurate and coverage available.
• Attract potential residents by providing a warm, friendly atmosphere; be open to questions and the relationship-building processes; and gather appropriate information upon arrival.
• Create and/or update resident records and input new resident information into appropriate information systems, including Resident Services and Wellness.
• Proactively address problems and concerns for both residents and employees.
• Oversee front desk operations to ensure phones are answered for Administration and Marketing in an efficient (two rings) manner and that message-taking and follow-up are appropriate according to company procedures.
• Assist and oversee front desk staff to ensure completion of day-to-day clerical office work.
• Create and develop a culture of open communication throughout the community both within and between departments, employees, and residents.
• Be a “go-to” resource for all employees. This department will have the functionality to know and understand where any and all information is located within the building.
• Utilize free advertising sources available such as websites, social networking sites to expand exposure.
• Presenting all information within a professional, meaningful format that provides all necessary information without opinion or clutter.
• Management of communications within the building, including entering work orders and performing follow-up telephone calls to ensure resident satisfaction.
• Participate in resident orientations by explaining your department and role within the community.
• Participate in all training offered by employer and Community.
• Perform other duties as assigned.

Requirements

• Candidate must be at least 18 years of age.
• Shall have two (2) years of college; at least three (3) years of experience providing residential care to the elderly; or equivalent education and experience.
• Experience in handling bookkeeping and knowledge of basic accounting with an ability to adhere to the company’s accounting policies.
• Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
• Be proficient at Microsoft Word, Excel, Outlook, and Google Docs.
• Possess clear verbal and written communication skills, with attention to detail.
• Able to follow written and verbal directions and apply practical problem solving skills as needed.
• Positive and energetic attitude.
• Be criminally cleared by background check.
• Be in good health and physically and mentally capable of performing assigned tasks and physical requirements of job. Good physical health shall be verified by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Schedule:

• 5×8
• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Minocqua, WI: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location