Miraval Austin Resort and Spa Hiring for MARKETING MANAGER at Austin, TX Full Time

Join us for this incredible opportunity to be part of our Marketing team as a: Marketing Manager at Miraval Austin Resort and Spa located in Austin, TX/Remote/Hybrid*. Full-time opportunities available! Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America’s Best Resort Spa and Texas’ Best Resort Spa by World Spa Awards!

More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.

• Note – Remote or hybrid applicants must be willing to travel to Miraval

Austin property for immersions, and special events as needed.

We offer excellent benefits:

• Free room nights, Discounted and Friends & Family Room Rates*

• Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period*

• 401K with company match*

• Generous Paid Time Off policy*

• Paid Family Bonding Time and Adoption Assistance*

• Tuition Reimbursement*

• Free colleague meals during shift

• Employee Stock Purchase Plan*

• Access to resort facilities including spa services, programming, hiking trails and gym

• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

• Exact benefit package is contingent on status

Job Overview –

The Marketing Manager will be responsible for managing and executing property marketing strategies to achieve Miraval Austin business goals including increasing brand awareness, leveraging brand partnerships, driving website traffic, increasing digital engagement, CTRs, and revenue. Primary duties are to manage annual marketing plans, taking ownership of property Commercial Marketing Calendar, generating month end reports, executing content production and content creation initiatives for the property. The Marketing Manager will support project management assignments, administrative responsibilities, and brand awareness communication. This position reports to the Miraval Austin General Manager from a stakeholder and administrative perspective and the Miraval Group – AVP of Sales, Marketing & Brand and Director of Digital & Brand Marketing from a strategic and directional perspective. The ideal candidate is an experienced professional with demonstrable creative writing skills, problem-solving skills, ability to support multiple cross-property teams, perform well under deadlines and be detail-oriented. This position should be an expert in content optimization and brand consistency, ensuring that all marketing channels, website, social media platforms are upholding Miraval brand standards. Ultimately, the Marketing Manager should be able to oversee all marketing content initiatives to ensure high customer engagement, brand consistency and a positive guest experience.

Skills –

1. Strong communication skills, both written and oral

2. Organizational and planning skills

3. A good listener

4. Must be a team player

5. Proactive

6. Capacity to drive industry best practices

Essential Job Functions –

1. Manage the execution of marketing strategies and initiatives to support business goals

for Miraval property

2. Track and report on monthly marketing initiative and ROI reporting in RevMax

presentations and Commercial Calendar

3. Execute property printed monthly guide, along with all other printed and electronic

promotional materials (digital boards, upcoming events, promotional and educational

templates) for the property and property teams

4. Manage the property’s marketing and communications plan including marketing,

advertising (print, social, digital, website), public relations, guest loyalty, special event

planning and promotions

5. Work with the brand marketing team as well as vendors, partners, property teams to

coordinate marketing activities. Flawlessly execute on programs, spa & culinary and

initiatives for the property

6. Organize and able to effectively handle multiple projects at the same time.

7. Work with programming, spa, and culinary teams and creative source to oversee

development of property guide, digital marketing boards, and other on-site

communication items

8. Work in a fast-paced environment and deliver projects on deadline including

initiatives including but not limited to direct mail, loyalty programs, monthly guide,

guest events, CRM campaigns

9. Monitor Hyatt and individual property website accuracy and ensure content updates

are executed efficiently as required

10. Assist with the development of property specific content.

11. Assist with coordination and execution of on-site photo and video shoots.

12. Manage all marketing and public relations site visits. Coordinate all itineraries and

ensure flawless executed stays

13. Maintaining, Printing, Ordering, and overall Collateral inventory

14. Development, tracking and processing for marketing guests VIP / press with site

alerts, itinerary planning, press kits, amenities, and deliverable tracking

15. Management of marketing media deadlines and project timelines

16. Marketing/community relations events coordination

17. Assist with processing and organizing marketing invoices and working with DOF on

18. month end reconciliation & budget forecasts

19. Assist with communication and adherence of brand vision and brand SOPs on

property and with all departments

20. Maintain asset manager with approved photo, video, and creative assets

21. Maintain key understanding of property department’s key initiatives and goals and

provide marketing support to Culinary, Spa, Sales, Retail, Programs, Leisure Sales

1. 3-4 years copywriting and social media content management.

2. 3-4 years professional copywriting and/or journalism experience

3. 3-4 years marketing experience particularly familiar with social media channels and

social media marketing

4. Bachelor of Arts or Science or associated degree

5. Ability to create cutting-edge social media and digital marketing content

6. Writing, blogging, proofreading ability

7. Superior knowledge of top-performing social media platforms

8. Experience managing website content and WordPress platforms

9. Strong understanding of social media analytics tools and the ability to optimize

strategies based on findings

10. Experience in hospitality or wellness/spa marketing

11. Ability to work independently and flexibly with significant attention to detail and

accuracy

12. Ability to collaborate with marketing and property teams to create promotional

concepts

13. Capacity to prioritize and work on multiple projects at once while meeting deadlines