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About the Role:
Eligibility Requirements
Nice to Have
Remote Work Requirements
As a remote Automotive Customer Service Agent at Morley, you’ll act as a resource for automotive dealerships needing help with orders they’ve placed.
You’ll provide fantastic service over the phone and use your computer skills to research requests, track shipments and escalate critical orders. You don’t need to have any automotive experience – we’ll train you on everything you need to know to succeed!
Have questions before you apply? Live chat with a Morley Talent Acquisition Specialist on our website during business hours.
Skills for Success:
- Computer, typing and phone skills; can speak and type proficiently at the same time
- Able to problem-solve, act as a consultant and resolve customer issues
- Available to work shifts Monday through Friday (no weekends!) between the hours of 8 a.m. and 9 p.m. Eastern time
- Solid work ethic, able to meet deadlines
- Excellent organizational and interpersonal skills, strong attention to detail
Eligibility Requirements
- High school diploma or equivalent
- Two years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Nice to Have
- Degree in a relevant or related field
- Experience in the automotive industry
Remote Work Requirements
- Michigan, Ohio, Indiana, Wisconsin, Nevada, Texas, South Carolina or Georgia resident
- Home desktop or laptop computer
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Cellular phone
- Secluded and distraction-free work environment
Why Morley?:
The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.
Health & Wellness Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid vacation, sick time and holidays
- Associate wellness program (earn rewards for meeting health goals)
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- Retirement plans
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance
Benefits to Make Your Life Easier
- Teladoc: Free online access to doctors 24/7
- Registered nurse 24/7 help desk
- 44North patient advocacy: Free 24/7 help with benefit questions and claims issues
- Family, financial and estate guidance (online will) services
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].
Thank you for your interest in Morley.
Morley & COVID-19
Our #1 priority is the health and safety of our Morley Family members.
In March 2020, we instituted the Morley COVID-19 Response Team, which continues to meet daily to minimize or eliminate our associates’ exposure to COVID-19 and provide assurance that Morley is a safe place to work. This team immediately moved most associates to remote work, created preparedness plans, and continues to update policies based on CDC, OSHA, MIOSHA, and Michigan Department of Health and Human Services guidelines.
Our Facilities team has worked tirelessly to maintain increased disinfection standards, build safety shields for cubicles and ensure workstations are adequately spaced to offer additional protection for our on-site associates.
As a result, we have experienced little to no spread of COVID-19 in our offices (as verified through the Saginaw County Department of Public Health). If you have questions or concerns, please don’t hesitate to reach out to us via chat or at [email protected].
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