MUSC College of Health Professions Hiring for Care Coordinator-RN at Charleston, SC Full Time

Position Purpose:

The MUSC Heart Failure Care Coordinator reports to the Administrator of Clinical Transformation for the MUSC Population Health Program, and works closely with both the Population Health, and Heart Failure and Heart Failure Clinic leadership teams and staff. The Care Coordinator will facilitate coordination and transition of patient care. The Care Coordinator will assist in the identification of individuals discharged with heart failure who are at high risk for readmission and would benefit from management of heart failure from the dedicated heart failure team. The Care Coordinator will assist in data collection for monitoring outcomes, trends, and 30-day readmissions, and assist in identifying and overcoming barriers to care. The Care Coordinator serves as a liaison between patients, physicians, hospital staff, and outpatient clinic staff. The Care Coordinator will facilitate coordination and transition of care to the outpatient clinic and ensure follow-up occurs. This position works closely with both the Inpatient and Outpatient Heart Failure Navigators and providers along the continuum of care for Heart Failure patients.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002347 SYS – Population Health Program

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

Position Purpose:

The MUSC Heart Failure Care Coordinator reports to the Administrator of Clinical Transformation for the MUSC Population Health Program, and works closely with both the Population Health, and Heart Failure and Heart Failure Clinic leadership teams and staff. The Care Coordinator will facilitate coordination and transition of patient care. The Care Coordinator will assist in the identification of individuals discharged with heart failure who are at high risk for readmission and would benefit from management of heart failure from the dedicated heart failure team. The Care Coordinator will assist in data collection for monitoring outcomes, trends, and 30-day readmissions, and assist in identifying and overcoming barriers to care. The Care Coordinator serves as a liaison between patients, physicians, hospital staff, and outpatient clinic staff. The Care Coordinator will facilitate coordination and transition of care to the outpatient clinic and ensure follow-up occurs. This position works closely with both the Inpatient and Outpatient Heart Failure Navigators and providers along the continuum of care for Heart Failure patients.

Education: Bachelor’s degree in Nursing required. Four (4) years of related work experience as a registered nurse required. Case Management experience preferred. Ensure the provision of nursing care services in collaboration with other health professionals. Current knowledge base of procedures, techniques, equipment, technical advances and regulatory agencies and standards within the field of nursing. Current South Carolina licensure or licensure in a compact state as a registered nurse required. Current Basic Life Support (BLS) required, either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider.

Work Requirements

• Requires excellent oral and written communication skills, strong organizational and time management skills.
• Ability to establish cooperative relationships and must be sensitive to the needs, concerns and safety of patients and visitors/families of diverse cultural orientation.

Physical Requirements

• Ability to perform job functions while standing. (Frequent)
• Ability to perform job functions while sitting. (Frequent)
• Ability to perform job functions while walking. (Frequent)
• Ability to climb stairs. (Infrequent)
• Ability to work indoors. (Continuous)
• Ability to work in confined/cramped spaces. (Infrequent)
• Ability to perform job functions from kneeling positions. (Infrequent)
• Ability to bend at the waist. (Infrequent)
• Ability to squat and perform job functions. (Infrequent)
• Ability to perform ‘pinching’ operations. (Infrequent)
• Ability to fully use both hands/arms. (Continuous)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous)
• Ability to reach in all directions. (Frequent)
• Possess good finger dexterity. (Continuous)
• Ability to lift and carry 15 lbs. unassisted. (Infrequent)
• Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
• Ability to lift from 36 inches to overhead 15 lbs. (Infrequent)
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
• Ability to see and recognize objects close at hand. (Continuous)
• Ability to match or discriminate between colors. (Continuous)
• Ability to determine distance/relationship between objects; depth perception. (Continuous)
• Good peripheral vision capabilities. (Continuous)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
• Ability to work in a latex safe environment. (Continuous)
• Ability to deal effectively with stressful situations. (Frequent)

Responsibilities

Additional Job Description

• Collaborate with outpatient clinics, home health and other providers to ensure smooth transition of care from inpatient to outpatient setting
• Follow-up with patients who missed their appointments to identify social determinants as cause of loss of follow-up; arrange social work evaluation with the help of provider
• Ensure patient has access to the medications that have been prescribed during the inpatient hospitalization
• Increase cardiac rehab referrals for Heart Failure patients
• Track patient satisfaction scores
• Provide patient education to patients deemed as high risk for readmission, documentation in EPIC and appropriate billing
• Monitor and trend patient-entered data in MyChart
• Summarize progress to leadership team on a regular basis to keep them aware of the success and to engage them in quality initiative/improvement process

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees