A Service Advisor is a liaison between service technicians and customers in a car dealership. They assist customers in determining problems with their vehicles while providing accurate repair descriptions to technicians. In addition, they are responsible for greeting clients, listening to customer requests, scheduling service appointments and estimating repair costs. They can also be responsible for test driving vehicles, conducting inspections and verifying insurance coverage.
Full-time Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. Duties and responsibilities may include the following:
Some automotive careers focus on one main skill area, such as finance, customer service or mechanics. A Service Advisor uses skills from each of these areas, including:
Job Type: Full-time
Pay: $50,000.00 – $100,000.00 per year
Benefits:
Day range:
Shift:
COVID-19 considerations:
To keep all of our service personnel safe we sanitize the vehicle in the service drive when it arrives. We supply mask for all of our employees to wear when out of their work area or when social distancing is not able to be maintained.
License/Certification:
Work Location: One location
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