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Position Title: Registration Systems Specialist
# of Positions to Fill: 1
Department/Program: Registration 54000
Remote Work Authorization: 100% Remote
Campus Location: Arapahoe Campus
Reports to: Registrar
FLSA Classification: Exempt/Salaried
FTE: 100% (40 hrs/week)
Compensation: $52,229 – $58,000
Job Summary
The Registration Systems Specialist is responsible for a variety of data projects, reporting, and processes that support the Registration office and University. This position processes the National Student Clearinghouse enrollment and degree file submissions and evaluates registration and student experience efficiencies. They will also collaborate with other departments to facilitate data-driven decision making and ensure the accuracy of all student academic records. This is the lead position for departmental reporting and data maintenance, success in which is assessed in two key areas of accountability: 1) System Maintenance and Data Integrity and 2) Administrative and Technical Consultation.
Job Duties & Responsibilities
Key Accountability 1: System Maintenance and Data Integrity (~ 65% of total effort)
• Serve as lead administrator for ensuring student academic data integrity.
• Remain current with federal financial aid regulations for enrollment and degree reports.
• Execute accurate and timely submissions of enrollment/ degree data to the National Student Clearinghouse; assist with data gathering for yearly audits.
• Troubleshoot data issues in the National Student Clearinghouse database and National Student Loan Data System (NSLDS) if needed.
• Assist with technology projects related to student academic record functions.
• Research and resolve data input errors and assist with records cleanup as necessary.
• Lead Registration office in document imaging, electronic archiving projects, and workflows.
• Work with other departments in support of continuous quality improvement and strategic initiatives around student life cycle.
• Assist with on-going migration projects and auditing of legacy system data.
Key Accountability 2: Administrative and Technical Consultation (~ 35% of total effort)
• Assist Director of Institutional Research and Ellucian Business Analyst in institutional report building and distribution as needed for administrative and academic departments.
• Apply technical solutions to simplify procedures and improve services.
• Collaborate in performing functional administrative duties in SIS, portal system, and document imaging system such as: registration tasks, table maintenance, and maintaining workflows.
• Lead in becoming a paperless office.
• Assist Registrar in records retention policies and procedures.
• Understand the critical business needs of office and determine changes towards efficiency.
• Maintain strict confidentiality of student records and other materials or information of a confidential or sensitive nature as it relates to the Family Educational Rights and Privacy Act (FERPA) and data privacy regulations.
• Other duties as required.
What Naropa Requires
• All job candidates must hold a commitment to co-create a diverse and inclusive community and actively participate in related JEDI (Justice, Equity, Diversity & Inclusion) professional development regarding the dynamics of privilege and oppression and the impact these have in the workplace.
• All job candidates must demonstrate their level of understanding of the dynamics of privilege and oppression, and the impact these have on equity, access, and opportunity.
• All job candidates must demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University and the capacity to demonstrate an integration and embodiment of these values as evidenced in work, communication, collaboration styles, and other general workplace behaviors.
Educational degree/diploma required:
Bachelor’s degree in any field
Minimum length of prior relevant professional experience required:
Three (3) years of experience in higher education administration function
May prior relevant experience substitute for degree? Yes
(PLEASE NOTE: each applicant’s experience and demonstrated skills are assessed on a case-by-case basis as to their relevancy to the position applied for as well as whether they may substitute for required degree.) Other Experience, Knowledge, Skills, or Competency Requirements?
• Working knowledge of Microsoft 365 suite of applications (including Outlook, Excel, Word, etc.)
• Ability to learn complex student information system.
• High attention to detail and accuracy.
• Sensitive to deadlines and timeliness in responding to/ following up on information requests.
• Able to engage in complex trouble shooting.
• Able to conduct independent research, analyze data, and overall flexibility in learning new technologies.
• Able to synthesize complex ideas and concepts to present/educate/train multiple audiences.
• Ability to collaborate in both a lead and support role.
• Able to maintain privacy and confidentiality in all interactions as required.
• Diplomatic, sensitive, empathetic, and tactful when interacting with everyone internal and external to the university.
What We’d Like You to Have
• Master’s degree in any field, special consideration for degree in Computer Science or Education
• “Power User” systems experience
• Experience with student information and other systems, specifically Colleague, Jenzabar, Banner, 25 Live, Argos, Cognos, SQL, imaging software, or any comparable programs.
Physical Requirements & Environmental Conditions
Maximum amount of weight employee must be able to lift/carry with or without reasonable accommodation(s): 20 lbs
During regular daily activities, employee must be able to do the following with or without reasonable accommodation:
Stand, Walk, Sit, Run, Handle/Finger, Bend at the waist, Reach above shoulder level
During regular daily activities, employee may be exposed to the following: Interruptions/Distractions
Naropa’s health and welfare benefits include the following: medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, and a variety of voluntary, employee-paid supplemental insurance plans.
A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week.
Employees who work 20 – 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan.
Employees who work fewer than 20 hours per week are eligible to participate in Naropa’s retirement plan only.
All regular full-time and part-time employees accrue sick leave benefits; accrual rates vary based on the position, hours worked, and years of service.