Naropa University Hiring for Title IX & Student Support Manager at Boulder, CO Full Time

Position Title: Title IX & Student Support Manager
# of Positions to Fill:1
Department/Program: Student Affairs 51000
Remote Work Authorization: Hybrid On-Site/Remote
Campus Location: 2111 Arapahoe
Reports to: Associate Dean of Students
FLSA Classification: Exempt/Salaried
FTE: 100% (40 hrs/week)
Type of Employment: Regular/FT (30+ hrs/week)
DEI Tier: Tier I
Compensation: $62,462 – $72,363
Job Summary

The Title IX & Student Support Manager (TIXSS Manager) helps provide direct support to and serves as a non-clinical case manager for students in crisis, on-going student outreach from the CARE team (student of concern team), and coordination and administrative case management for student of concern situations. The TIXSS Manager is a strategic campus thought partner and leader in the support and engagement of students, their families, faculty, and staff and will assist in identifying barriers to student success and helping to refer students to resources, both internal and external, that prioritize student well-being, student self-agency, safety, and overall student persistence.

The TIXSS Manager serves as Naropa University’s designee responsible for institutional compliance with Title IX of the Education Amendments of 1972, which prohibits sex discrimination in education programs and activities and retaliation for the purpose of interfering with any rights or privileges afforded under Title IX. The Title IX Coordinator plays a critical role in ensuring that the entire Naropa community, students, faculty, and staff, are aware of their legal rights under Title IX, and that Naropa and all of its employees, through its policies, procedures and practices complies with its legal obligations under Title IX. In this role, the coordinator will work as the first point of referral to provide Title IX intake, support, and case management before determining which cases will be referred externally to dedicated investigators for additional investigation and decision making. This is a program/process management role with no direct report responsibilities.

Job Duties & Responsibilities

Student Outreach and Support Duties (~50% of total effort)

• Serve as a member of the CARE student support team.
• Continuously monitor CARE in-person and online referrals and management of CARE team files and record-keeping through the Maxient database.
• Assist Associate Dean of Students (ADOS) and CARE team Co-Chair with CARE reporting processes to ensure case resolution and proactive tracking of student need patterns.
• Develop appropriate protocols for recording activities of the CARE team.
• Maintain and update Maxient records to provide timely follow up for students referred to campus or community resources, including providing services to encourage compliance with recommendations and care plans.
• Serve in a semi-regular, on-call rotation (1 week a month) to support student emergencies and mental health crises for campus or those residing on campus in Naropa-managed accommodation.
• Train staff and faculty, tracking data, and following up with each case as appropriate.
• Communicating with staff, parents, families, or designated emergency contacts regarding emergencies, including hospitalizations and suicide attempts.
• Assist with facilitation of a successful return to campus when issues are appropriately resolved or following a student’s hospitalization and/or treatment.
• Implement non-clinical interventions to provide care, support, and resources for students who have challenges with their health, wellness, academics, behavior, safety, or their general welfare, basic needs resources, public benefit assistance, and financial concerns.
• Assist members of the CARE team and Dean of Students Office with campus education of student support resources, initiatives, and programs; may include providing presentations to faculty/staff groups or to students or groups of students.
• Work with and develop relationships with community partners in order to enhance support services available to Naropa students and employees.

Title IX Job Duties (~40% of total effort)

• * Assist in coordination of all aspects of Title IX institutional compliance including policy development, grievance procedures, prevention, and remediation.
• Review incoming Title IX reports and oversee prompt, effective, and equitable intake of potential complaints or grievances, determine the extent of an investigation and refer out to external investigators and decision makers cases that fall within Title IX.
• Oversee the institutional response to reports and complaints that involve possible sex discrimination including sexual or gender-based harassment, sexual violence, domestic and dating violence, stalking, and retaliation to monitor outcomes, identify and address any patterns, and assess effects on the campus climate.
• Provide guidance and assistance to alleged victims of sexual violence and sex/gender discrimination including referral to support resources, notice of right to file internal grievances, notice of the right to grieve to the US Department of Education Office for Civil Rights, and notice of the right to report incidents to law enforcement.
• Provide training and development for the University community on awareness, intervention, and prevention of gender discrimination, sexual misconduct, and relationship violence; monitor program effectiveness and coordinate changes required for continuous improvement.
• Develop and disseminate educational materials including brochures, posters, and web-based materials that inform members of the school or campus community (students, faculty, administrators, staff, and parents) of their Title IX rights, responsibilities, and resources both within and external to school/campus premises.
• Available when needed off hours to deal with emergency issues.
• Perform other related duties as required.

Other Job Duties (~10% of total effort)

• * Serve as a student conduct officer/adjudicator for low-level student conduct situations; refer to and consult with Restorative Community as needed and appropriate.
• Assist with division and campus-wide program opportunities such as New Student Orientation, New Employee Orientation, Commencement, Community Week, and others as needed.
• Provide support as needed for seasonal and time-limited needs such as Summer Conferences and move-in/out.

What We Require

• Knowledge of current state and federal law and regulations, institution-specific policies, practices and procedures, identified proven practices and trends in the field of education related to student support, case management, harassment, and other discriminatory practices that violate Title IX
• Experience managing a caseload of grievances/concerns to a prompt, effective, and equitable remedy
• Experience with sexual violence prevention efforts
• Excellent interpersonal, written and verbal communication skills
• Strong professional writing and documentation skills
• Ability to design and deliver training programs to all constituencies of the campus, demonstrate accountability with respect to attendance, and assess effectiveness of training
• Ability to build relationships and balance the multiple, varying, and even conflicting interests of diverse stakeholders around a politically charged subject matter
• All job candidates must hold a commitment to co-create a diverse and inclusive community and actively participate in related JEDI (Justice, Equity, Diversity & Inclusion) professional development regarding the dynamics of privilege and oppression and the impact these have in the workplace.
• All job candidates must demonstrate their level of understanding of the dynamics of privilege and oppression, and the impact these have on equity, access, and opportunity.
• All job candidates must demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University and the capacity to demonstrate an integration and embodiment of these values as evidenced in work, communication, collaboration styles, and other general workplace behaviors.

Other Experience, Knowledge, Skills, or Competencies Requirements?
* Must have up to date minimum required Title IX training and be current with current mandated federal training requirements (on-going training will be required)

Educational degree/diploma required:
* Master’s degree in counseling, student development, social work, or an adjacent area

Minimum length of prior relevant professional experience required:

• At least one (1) year of experience with Title IX in a higher education setting
• At least three (3) years of related experience (i.e. experience in handling grievances and conducting internal investigations)

What We’d Like You to Have

• *At least three (3) years of experience interpreting federal and state laws and Title IX regulations
• *Demonstrated ability and experience with case management within higher education
• *Experience as a social worker or adjacent role/experience
• *Experience creating and supporting safety plans

Physical Requirements & Environmental Conditions
Maximum amount of weight employee must be able to lift/carry with or without reasonable accommodation(s):
*Periodically up to 25 lbs

During regular daily activities, employee must be able to do the following with or without reasonable accommodation: 
Stand, walk, sit, handle/finger, bend at the waist, reach above shoulder level

During regular daily activities, employee may be exposed to the following:
Interruptions/Distractions

Supervision Received

​Administrative Supervision: The supervisor sets the overall objectives and resources available. Supervisor and employee, in consultation, develop deadlines, projects, and work to be done. The employee plans and carries out the assignment, resolves most of the conflicts, coordinates work with others and interprets policy on own initiative. The employee keeps the supervisor informed of progress, potentially controversial matters, or far-reaching implications.

Supervision Exercised

This is not a supervisory role.

Naropa’s health and welfare benefits include the following: medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, and a variety of voluntary, employee-paid supplemental insurance plans.

A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week.

Employees who work 20 – 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan.

Employees who work fewer than 20 hours per week are eligible to participate in Naropa’s retirement plan only.

All regular full-time and part-time employees accrue sick leave benefits; accrual rates vary based on the position, hours worked, and years of service.