As part of National Grid’s continued commitment to safety, all new hires must be fully vaccinated against COVID-19. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason can request a reasonable accommodation.
National Grid is hiring a Manager, Service Operations for our IT team in Waltham, MA. This role could also be located in NY, NJ, CT, NH, or RI.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
The Manager, Service Operations is a collaborative role on the Solution Engineering Data Engineering Team responsible for the operations of critical data processes for scalable, and performant solutions that meet the requirements in a large data volume enterprise. Processes and design trade-offs are communicated to business and technical stakeholders for effective decision making.
This candidate will influence an integral part of a major IT initiative to enable National Grid Business Partners by improving how our employees serve our customers today and by creating the platform for tomorrow’s growth. This is an integral role for this enablement program to deliver changes across people, process, systems and technology.
Leadership requirements:
Salary
$124,000 – $175,000 a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
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